At a Glance
- Tasks: Lead a team in delivering exceptional customer service at our busy café.
- Company: Join Walkers Nurseries, a family-run garden centre with a rich heritage.
- Benefits: Enjoy a competitive salary and the chance to work in a vibrant environment.
- Other info: Flexible weekend hours required; great opportunity for career growth.
- Why this job: Make a real impact by creating memorable experiences for our customers.
- Qualifications: Hospitality experience and strong leadership skills are essential.
The predicted salary is between 26550 - 32450 £ per year.
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
Location: Doncaster
Salary: £26,780 per year
Job Type: Full Time, Permanent - includes weekends
About Us:
Walkers Nurseries is a well-established, family-run garden centre and nursery in Doncaster with a proud heritage dating back to 1951. We offer an extensive range of quality plants, shrubs, trees and garden supplies, all backed by expert advice and friendly service. Our business has grown over decades to include beautiful show gardens, a spacious garden restaurant serving homemade meals, seasonal events and family-friendly amenities, making us a popular destination for gardening enthusiasts and visitors alike. We're passionate about inspiring people to enjoy gardening and outdoor living while providing a welcoming experience for every customer.
The Role:
We are looking for a motivated, customer-focused Front of House Supervisor to join our team at the Glass House Café. This is an excellent opportunity for someone with hospitality experience who enjoys leading a team, delivering outstanding customer service and helping to ensure the smooth day-to-day running of a busy café. The successful candidate will lead by example, supporting front-of-house staff, maintaining high standards of service and cleanliness, and ensuring customers receive a friendly and efficient experience. You will help coordinate daily activities, support colleagues during busy periods and work closely with the wider team to maintain the café's reputation for quality and service. This is a full-time, permanent position, and flexibility to work weekends is essential.
Candidate Requirements:
To succeed in this role, candidates should demonstrate a strong work ethic, a positive attitude and the confidence to support and supervise a team in a busy food service environment. The ideal candidate will be organised, reliable and customer-focused, with the ability to motivate colleagues and maintain high standards of service, presentation and cleanliness.
Experience & Skills:
- Previous experience working in a café, restaurant or similar hospitality environment is essential.
- Previous supervisory or team leader experience within hospitality or food service is highly desirable.
- Strong customer service skills, with the ability to provide friendly, professional and efficient service.
- Good communication and interpersonal skills, with the confidence to lead, support and motivate team members.
- The ability to organise daily tasks, prioritise workloads and help ensure the smooth running of front-of-house operations.
- The ability to remain calm, professional and efficient during busy service periods.
- A good understanding of food hygiene, health and safety.
Please click on the apply button to read the full job description.
Front of House Supervisor employer: Walkers Nurseries
At ROSES 1951, we believe in fostering a vibrant and supportive work culture where creativity and passion for food thrive. As a Cook in our Doncaster kitchen, you'll enjoy competitive pay, a structured work schedule, and opportunities for professional growth while being part of a team dedicated to delivering exceptional dining experiences. Join us to not only enhance your culinary skills but also to be part of a community that values quality, teamwork, and genuine hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Walkers Nurseries. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Walkers Nurseries
Don't be shy about reaching out to Walkers Nurseries directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Walkers Nurseries and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Walkers Nurseries
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
