At a Glance
- Tasks: Manage residential rental properties and ensure smooth tenancies.
- Company: Join a supportive independent property business in Weston-Super-Mare.
- Benefits: Competitive salary, pension, training, and career progression opportunities.
- Other info: Dynamic role with genuine opportunities for growth in a collaborative environment.
- Why this job: Build relationships and solve problems while making a real impact.
- Qualifications: Strong customer service skills and proactive problem-solving abilities.
The predicted salary is between 25650 - 31350 £ per year.
Customer Service Advisor
This is an excellent opportunity to join an established independent property business as a Customer Service Advisor in Weston-Super-Mare
You'll take responsibility for managing a portfolio of residential rental properties, working closely with landlords, tenants and contractors to ensure tenancies run smoothly and properties are well maintained and fully compliant.
This is a varied and hands-on role, ideal for an organised and proactive property professional who enjoys building relationships, solving problems and delivering a high level of service.
The Role
- Manage a portfolio of properties, acting as the main point of contact for landlords and tenants.
- Coordinate repairs and maintenance, working with contractors to ensure issues are dealt with efficiently.
- Manage tenancy renewals, rent-related matters and the end-of-tenancy process, including deposits.
- Build strong relationships with landlords and tenants, resolving queries and delivering a consistently high level of service.
- Work closely with the wider team
About You
We're looking for an organised and proactive individual who is confident managing a busy workload, dealing with landlords and tenants and resolving issues effectively.
You'll have
- Strong customer service and communication skills.
- Excellent organisation and the ability to manage a busy workload.
- A proactive approach with the confidence to solve problems and use your own initiative.
- Knowledge of lettings legislation and property compliance would be advantageous.
- What's on Offer
- Company pension.
- Training and support towards professional qualifications.
- Genuine opportunities for career progression.
- Supportive working environment within an established independent agency.
- About Walker & Sloan
Walker & Sloan are a B Corp Certified recruitment business specialising in Property, Construction and the Built Environment.
We work closely with clients across the UK and handle all applications with complete confidentiality
Customer Service Advisor in Weston-super-Mare employer: Walker & Sloan
Join a respected architectural practice in Hereford, renowned for its innovative approach to architecture and commitment to conservation. With a collaborative culture and a diverse portfolio of projects, including Grade I listed buildings, this company offers excellent career progression opportunities and the chance to work closely with a supportive design team. You'll be empowered to develop your skills while contributing to meaningful and high-quality architectural projects.
