Walker Morris LLP is seeking a 1st Line IT Service Desk Technician to join a busy IT team in Leeds. The role focuses on resolving user queries via phone and ticketing system, with training provided and career development supported.
You will handle incidents, log updates in the service desk tool, and work to reduce repetitive issues through trend analysis, while maintaining strong customer service and clear stakeholder communication.
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IT Service Desk Specialist (Hybrid) – Growth & Learning in Leeds employer: Walker Morris LLP
Walker Morris is an excellent employer that fosters a collaborative and innovative work culture, where employees are encouraged to think boldly and deliver simply. With hybrid working options, comprehensive training programmes, and clear pathways for career advancement, you will find ample opportunities to grow within a supportive team dedicated to winning new business and enhancing client relationships.
