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For Companies At a Glance
- Tasks: Lead the support and improvement of critical applications while mentoring junior team members.
- Company: Join Walker Morris, a forward-thinking firm focused on innovation and professional development.
- Benefits: Enjoy flexible working, generous leave, and an annual bonus scheme up to 10% of your salary.
- Why this job: Be part of a dynamic IT team that values collaboration and embraces diversity.
- Qualifications: Minimum 2 years in a lead application support role with strong cloud and Windows knowledge.
- Other info: We are committed to inclusivity and welcome diverse applicants.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Are you an experienced Application Support professional ready to take the next step in your career? We’re looking for a Lead Applications Engineer to join our dynamic IT team, playing a key role in the delivery, maintenance, and continuous improvement of our business-critical applications.
As Lead Applications Engineer you will be responsible for the provision, installation, configuration, and ongoing support of both cloud-based and locally installed application software. You’ll lead by example, managing junior team members, collaborating with stakeholders, and ensuring a seamless transition of projects into business-as-usual operations.
This is a fantastic opportunity to join a forward-thinking firm where innovation, service excellence, and professional development are at the heart of what we do.
As the Lead Applications Engineer, you will:
- Oversee daily service monitoring and ensure the integrity and availability of critical applications.
- Lead the resolution of application issues, working closely with internal teams and third-party suppliers.
- Ensure robust documentation and adherence to policies and procedures.
- Manage capacity planning to support business growth and application performance.
- Support the transition of new projects and changes into the live environment.
- Mentor and develop junior team members, conducting regular 1-to-1s and performance reviews.
- Act as the lead contact for application-related project work, including research, testing, and implementation.
We are looking for:
- Minimum 2 years’ experience in a lead application support role, including team management.
- Strong knowledge of cloud and on-premise application support in a Windows-based environment.
- Experience with Intune/SCCM, Microsoft 365, Azure, and service management tools.
- Excellent troubleshooting skills and a proactive approach to problem-solving.
- ITIL Foundation qualification (minimum).
- Experience working with third-party suppliers and managing change effectively.
- Demonstratable experience with automation, monitoring, and application performance reporting.
Some of our benefits include:
- Salary reflective of your experience.
- Earn up to 10% of your salary with our annual bonus scheme.
- Minimum of 25 days annual leave plus Bank Holidays per year increasing to 31 days with length of service, with the opportunity to buy/sell up to 5 days holiday per year.
- Auto enrolled into the workplace pension scheme, and we\’ll contribute a minimum of 6% of your salary.
- 4x your annual salary in the event of a death in service.
- Hybrid and flexible working for most roles with 40-60% of your time spent in the office.
Find out more about working at Walker Morris here .
Company Values
Our shared values represent our culture and the things that are important to us. They define who we are as a Firm, as an employer and what we expect of our people. They provide direction and purpose by influencing the decisions that we make and the actions that we take. It’s really important that all candidates and employees demonstrate these values in their day-to-day activities:
- Embrace the fact everyone is different and unique.
- You can be serious without wearing a suit.
- Never lose sight of the bigger picture.
- Two heads are better than one.
- Take the bull by the horns.
- We win & lose together.
Walker Morris is committed to being an inclusive employer. We welcome applications regardless of sexual orientation, gender identity and expression, age, neuro diversity or disability status, family or parental status, race, religion or ethnicity. Click hereto find out more about our diversity and inclusion work.
If you need any reasonable adjustments throughout the recruitment process, please don’t hesitate to ask. We are a Disability Confident employer.
Type of Working
Hybrid #J-18808-Ljbffr
Lead Applications Engineer employer: Walker Morris LLP
Contact Detail:
Walker Morris LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Applications Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Intune/SCCM, Microsoft 365, and Azure. Having hands-on experience or relevant certifications in these areas can significantly boost your credibility during discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Be ready to discuss your approach to mentoring junior team members and how you handle performance reviews.
✨Tip Number 3
Research Walker Morris' company values and think about how your personal values align with theirs. Be prepared to discuss this alignment during your interview, as cultural fit is often just as important as technical skills.
✨Tip Number 4
Network with current or former employees of Walker Morris on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Lead Applications Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support, particularly in a lead role. Emphasise your knowledge of cloud and on-premise applications, as well as any relevant tools like Intune/SCCM and Microsoft 365.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Lead Applications Engineer position. Mention specific examples of how you've led teams, resolved application issues, and contributed to project transitions in previous roles.
Showcase Your Problem-Solving Skills: Provide concrete examples in your application that demonstrate your troubleshooting skills and proactive approach to problem-solving. This could include specific challenges you faced and how you overcame them.
Align with Company Values: Research Walker Morris's company values and reflect these in your application. Show how your personal values align with theirs, particularly around teamwork, inclusivity, and innovation.
How to prepare for a job interview at Walker Morris LLP
✨Showcase Your Leadership Skills
As a Lead Applications Engineer, you'll be managing junior team members. Be prepared to discuss your previous experiences in team management and how you've successfully mentored others. Highlight specific examples where your leadership made a difference.
✨Demonstrate Technical Proficiency
Make sure you have a solid understanding of cloud and on-premise application support, especially in a Windows-based environment. Be ready to talk about your experience with tools like Intune/SCCM, Microsoft 365, and Azure, as well as any troubleshooting scenarios you've handled.
✨Emphasise Problem-Solving Abilities
The role requires excellent troubleshooting skills. Prepare to share examples of complex application issues you've resolved, detailing your approach to problem-solving and how you collaborated with internal teams or third-party suppliers.
✨Align with Company Values
Walker Morris values diversity, collaboration, and a proactive approach. Familiarise yourself with their company values and think of ways you can demonstrate these during the interview. Show that you can embrace differences and work effectively in a team.