At a Glance
- Tasks: Set up and troubleshoot test rigs while optimising processes for customer success.
- Company: Join a thriving UK operation with a focus on innovation and sustainability.
- Benefits: Enjoy strong compensation, mentorship, and a dynamic work environment.
- Other info: Be part of a team driving towards carbon neutrality and professional growth.
- Why this job: Make a real impact in a critical industry while fast-tracking your career.
- Qualifications: Ideal for graduates or those with hands-on experience in engineering.
The predicted salary is between 28800 - 48000 £ per year.
Customer Technical Support and Process Engineer
Location: Hindlow, UK (On-site)
What's in it for you?
- Fast-Track Your Career: This unique hybrid role offers accelerated learning and significant professional advancement within a critical industrial sector.
- Make a Real Impact: Directly contribute to process optimization, innovation, and customer success for a globally recognized industry leader.
- Stability & Growth: Join a thriving UK operation experiencing record profits, providing a secure and dynamic work environment.
- Expert Mentorship: Benefit from strong support and guidance from experienced Commercial and Operations Managers.
- Strong Compensation: Enjoy an attractive salary package and a company car allowance.
About the Role:
Are you an ambitious and adaptable individual passionate about both technical problem-solving and operational efficiency? We are searching for a talented professional to join our team in a pivotal hybrid position. This role is perfectly suited for someone eager to gain hands‑on experience and develop a diverse skill set.
You will dedicate 50% of your time to Customer Technical Support, involving the setup, operation, and troubleshooting of test rigs at customer sites across the UK. The other 50% will be spent as a Process Engineer, collaborating with our plant teams at Hindlow to drive process optimization and efficiency improvements.
This is a hands‑on, on‑site role at our Hindlow facility, where you'll be an integral part of our daily operations. Occasional travel for customer trials (which may include overnight stays) will be a component, supported by a company car allowance.
Key Responsibilities:
- Lead the setup, operation, and monitoring of test rigs at customer locations, ensuring optimal performance of our products.
- Provide technical expertise and troubleshooting support during customer trials.
- Identify and implement process optimization opportunities within our Hindlow plant operations.
- Collaborate effectively with commercial, production, and maintenance teams.
- Continuously learn and develop deep knowledge of our products and their applications.
We're Looking For:
- A keen graduate with an academic background in Chemical Engineering (highly desirable) or a related engineering discipline.
- Alternatively, individuals with 1-3 years of hands‑on experience in an industrial/manufacturing setting, even without a degree, will be considered if they demonstrate strong technical aptitude.
- An adaptable, proactive, and personable individual with excellent communication skills, comfortable interacting with diverse stakeholders.
- A strong willingness and ability to learn new processes, products, and technical concepts quickly.
- Prepared for a hands‑on, plant‑based role requiring daily on‑site presence.
Why This Role?
You’ll be part of an organization that plays a fundamental role in numerous global industries and is actively contributing to the roadmap for carbon neutrality. If you’re ready to launch or advance your career within a company experiencing significant success and offering a unique development path, we encourage you to apply!
Seniority level
Entry level
Employment type
Full‑time
Industries
Mining, Wholesale Metals and Minerals, and Machinery Manufacturing
Customer Technical Support and Process Engineer in Buxton employer: Walker Lovell
Walker Lovell is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Greater London. With a strong emphasis on professional development, employees are encouraged to grow their skills through hands-on experience and mentorship, making it an ideal environment for those looking to advance their careers in forensic accounting. The company also values work-life balance and provides competitive benefits, ensuring that team members feel supported both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Technical Support and Process Engineer in Buxton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their processes and think about how your skills can contribute to their success. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 3
Practice your technical problem-solving skills! Since this role involves troubleshooting and process optimisation, brush up on relevant concepts and be ready to discuss how you would tackle real-world challenges during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Technical Support and Process Engineer in Buxton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Customer Technical Support & Process Engineer role. Highlight any relevant projects or experiences that showcase your technical problem-solving abilities and operational efficiency.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role and how your background makes you a great fit. Be sure to mention your eagerness to learn and contribute to process optimisation, as this is key for us.
Showcase Your Communication Skills:Since you'll be interacting with various stakeholders, it's important to demonstrate your excellent communication skills in your application. Use clear and concise language, and don't hesitate to share examples of how you've effectively collaborated in the past.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to receive your application and start the conversation about your future with us!
How to prepare for a job interview at Walker Lovell
✨Know Your Stuff
Make sure you brush up on the technical aspects of the role. Familiarise yourself with the basics of chemical engineering and any relevant processes. Being able to discuss your understanding of test rigs and process optimisation will show that you're genuinely interested and prepared.
✨Show Your Problem-Solving Skills
Prepare examples from your past experiences where you've tackled technical challenges or improved processes. This could be from university projects or previous jobs. Highlighting your hands-on experience will resonate well with the interviewers, especially since this role is all about practical problem-solving.
✨Communicate Clearly
Since you'll be interacting with various stakeholders, practice explaining complex concepts in simple terms. During the interview, focus on being clear and concise in your answers. Good communication skills are key for this role, so demonstrate your ability to convey information effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s processes, team dynamics, and future projects. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers and leave a lasting impression.
