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- Tasks: Coordinate the movement of goods to meet production and delivery targets.
- Company: Walker Group, a leader in high-precision manufacturing.
- Benefits: Competitive salary, 33 days holiday, and great health benefits.
- Why this job: Join a supportive team and make a real impact on customer satisfaction.
- Qualifications: Experience in operations admin or customer service in manufacturing.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 30000 - 50000 £ per year.
Walker Group provides advanced high-precision manufacturing services from centres of excellence located in the UK and Poland. We are seeking a Customer Logistics Coordinator to join our team in Basildon.
As Customer Logistics Coordinator, you will co-ordinate the movement of goods and materials between the company's departments to maintain effective production and meet customer delivery targets.
Key Responsibilities- Expediting and tracking customer jobs through production to achieve on time delivery targets.
- Keeping Line of Balances and trackers updated on progress of production jobs.
- Overall responsibility for all WIP for customers in the factory, from pre-launch to shipment.
- Support daily and weekly production meetings.
- Daily communications with leaders across operations/manufacturing to ensure adherence to schedule.
- Supporting Program Managers by providing relevant production progress information to customers.
- Support Continuous Improvement initiatives where required.
- Monitor accuracy of labelling/packaging process to ensure correct parts/finished assemblies reach correct customers at the correct time.
- Ensure that required paperwork is completed and available to support deliveries, coordinating between sites where appropriate.
- Support customer and commercial meetings.
- Report on key customer metrics with action plans for improvement where required and timely escalation where necessary.
- Data maintenance of all WIP and associated sales order lines on Factory Master ERP system.
- Self-motivated and focused with a can-do attitude and an ability to work under pressure.
- Customer centric attitude.
- Great communication and interpersonal skills with the ability to develop and maintain strong relationships and to balance the priorities of multiple stakeholders.
- A positive attitude, patience and self-confidence are essential to drive activities through the production process.
- Good team member: flexible but collaborative approach combined with proven influencing/negotiation skills will be beneficial.
- Excellent attention to detail plus good planning skills with the ability to handle multiple projects and competing priorities.
- Flexibility to support customer deliveries.
- Operations admin/customer service experience within a manufacturing environment.
- Full time, permanent contract.
- 40 hours per week, Monday to Friday.
- Competitive salary on offer.
- You’ll gain access to the following company benefits: pension, life insurance, private medical healthcare, prescription protection eyewear, employee retail discounts.
- You will receive 33 days holiday per year which includes a Christmas closure.
- You’ll have ample opportunities to grow and develop within the team, while working in a supportive and collaborative environment.
Interested? Click on the Apply button today! We look forward to hearing from you!
Customer Logistics Coordinator in Basildon employer: Walker Group
Contact Detail:
Walker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Logistics Coordinator in Basildon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your communication skills! As a Customer Logistics Coordinator, you'll need to juggle multiple stakeholders. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Logistics Coordinator in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Logistics Coordinator role. Highlight any operations admin or customer service experience you've got, especially in a manufacturing environment. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed logistics or improved processes in the past. We love a good story that shows your customer-centric attitude!
Show Off Your Communication Skills: Since this role involves daily communications with various teams, make sure your application showcases your great communication and interpersonal skills. Whether it's through your CV or cover letter, let us know how you've built strong relationships in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can't wait to see what you bring to the table!
How to prepare for a job interview at Walker Group
✨Know Your Logistics Inside Out
Make sure you understand the logistics process thoroughly. Familiarise yourself with terms like WIP, production tracking, and customer delivery targets. This will help you speak confidently about how you can contribute to the role.
✨Show Off Your Communication Skills
Since this role involves daily communications with various teams, be prepared to demonstrate your communication style. Share examples of how you've successfully collaborated with others in past roles, especially in a manufacturing environment.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your ability to handle pressure and resolve issues. Think of specific instances where you’ve had to balance multiple priorities or improve a process, and be ready to discuss these experiences.
✨Highlight Your Attention to Detail
Attention to detail is crucial in logistics. Prepare to discuss how you ensure accuracy in your work, whether it’s through maintaining trackers or ensuring correct labelling and packaging. Concrete examples will make your case stronger.
