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- Tasks: Assist pharmacists and engage with customers in a patient-focused pharmacy environment.
- Company: Join Walgreens, a leader in healthcare committed to community wellness and career growth.
- Benefits: Enjoy flexible hours, training programs, and a supportive work culture with competitive pay.
- Why this job: Gain valuable experience in healthcare while earning a recognised certification and making a difference.
- Qualifications: Fluency in English and a willingness to learn; prior retail experience is a plus.
- Other info: Open to all applicants, including those with arrest and conviction records.
Pharmacy Technician / Pharm Tech Apprenticeship
Join to apply for the Pharmacy Technician / Pharm Tech Apprenticeship role at Walgreens
Pharmacy Technician / Pharm Tech Apprenticeship
2 days ago Be among the first 25 applicants
Join to apply for the Pharmacy Technician / Pharm Tech Apprenticeship role at Walgreens
Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you\’ll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.
Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
Operations
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
Training & Personal Development
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
- Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Basic Qualifications
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $16 – $18 / Hourly
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Health Care Provider
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Pharmacy Technician / Pharm Tech Apprenticeship employer: Walgreens
Contact Detail:
Walgreens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Technician / Pharm Tech Apprenticeship
✨Tip Number 1
Familiarise yourself with Walgreens' customer service approach. They emphasise a patient-centric model, so understanding how to engage customers and build relationships will be crucial in your interview.
✨Tip Number 2
Research the Pharmacy Technician Certification Board (PTCB) certification process. Being knowledgeable about this will show your commitment to the role and your willingness to grow within the pharmacy field.
✨Tip Number 3
Network with current or former Walgreens employees if possible. They can provide insights into the company culture and what skills are most valued, which can help you tailor your approach during the application process.
✨Tip Number 4
Be prepared to discuss your flexibility regarding work hours. The job requires a willingness to work evenings and weekends, so demonstrating your availability can set you apart from other candidates.
We think you need these skills to ace Pharmacy Technician / Pharm Tech Apprenticeship
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Pharmacy Technician / Pharm Tech Apprenticeship. Familiarise yourself with the skills needed, such as customer service and pharmacy operations.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise any previous work in retail or healthcare, and showcase your ability to work in a team and provide excellent customer service.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the apprenticeship and how your background makes you a suitable candidate. Mention your willingness to learn and grow within the pharmacy field.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the pharmacy industry.
How to prepare for a job interview at Walgreens
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Pharmacy Technician. Familiarise yourself with the patient-centric approach Walgreens is adopting and be ready to discuss how you can contribute to this transformation.
✨Showcase Customer Service Skills
Since the role involves interacting with customers, prepare examples of how you've provided excellent customer service in the past. Highlight your ability to resolve issues and create positive experiences for patients.
✨Demonstrate Your Willingness to Learn
Emphasise your eagerness to participate in the 'earn while you learn' programme. Discuss any previous training or certifications you've pursued and express your commitment to becoming a certified pharmacy technician.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and helps you gauge if Walgreens is the right fit for you. Consider asking about the training process or opportunities for advancement.
