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- Tasks: Assist pharmacists and engage with customers while learning pharmacy skills.
- Company: Join Walgreens, a leader in patient-centric pharmacy care.
- Benefits: Earn while you learn, competitive pay, and career growth opportunities.
- Why this job: Make a difference in healthcare while gaining valuable experience.
- Qualifications: Fluent in English, flexible schedule, and retail experience preferred.
- Other info: PTCB certification support and dynamic work environment.
Pharmacy Technician / Pharm Tech Apprenticeship
Join to apply for the Pharmacy Technician / Pharm Tech Apprenticeship role at Walgreens.
Base pay range: $16.50/hr – $20.00/hr
Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you\’ll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.
Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician – Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
Responsibilities
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
Operations
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining workflow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
Training & Personal Development
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
- Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Basic Qualifications
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser: jobs.walgreens.com/benefits
Salary Range: $16.5 – $20 / Hourly
Seniority level: Not Applicable
Employment type: Full-time
Job function: Health Care Provider
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Pharmacy Technician / Pharm Tech Apprenticeship employer: Walgreens
Contact Detail:
Walgreens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Technician / Pharm Tech Apprenticeship
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Walgreens. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Pharmacy Technician. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your people skills! As a Pharmacy Technician, you'll be interacting with customers daily. Be ready to share examples of how you've provided excellent customer service in the past. This will highlight your ability to connect with patients and create a positive experience.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Pharmacy Technician / Pharm Tech Apprenticeship
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Pharmacy Technician role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or pharmacy knowledge.
Show Your Passion: Let us know why you want to be a Pharmacy Technician! Share your enthusiasm for helping patients and working in a pharmacy environment. A little personality goes a long way!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your qualifications without having to sift through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Walgreens
✨Know Your Stuff
Make sure you brush up on pharmacy basics and the specific duties of a Pharmacy Technician. Familiarise yourself with common medications, their uses, and any relevant laws or regulations. This will show that you're serious about the role and ready to hit the ground running.
✨Customer Service is Key
Since this role involves interacting with customers, think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create strong patient relationships.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask during the interview. This could be about the training process, team dynamics, or how Walgreens supports its employees' growth. It shows you're engaged and genuinely interested in the position and the company.
✨Show Your Flexibility
Be ready to discuss your availability and willingness to work flexible hours, including evenings and weekends. Highlight any previous experience where you adapted to changing schedules or took on extra responsibilities, as this is crucial in a fast-paced pharmacy environment.
