Inventory Specialist

Join to apply for the Inventory Specialist role at Walgreens

This role focuses on maintaining accurate inventory and supporting front‑end and pharmacy operations. Pay is based on experience and skill level.

Base pay range

$17.00/hr – $20.00/hr

Responsibilities

• Execute, monitor, and train inventory best practices and SOPs for the entire store, including front end and pharmacy.
• Support pharmacy inventory management activities: receiving, counting, ordering, and facilitating returns.
• Champion On‑Shelf Availability and oversee receiving, counting, pricing, returns, and planogram accuracy.
• Review and coordinate the proper use of reports and system applications to ensure accurate front end and pharmacy on‑hand balances and pricing.
• Execute and maintain front end and pharmacy asset protection techniques, file claims for overages, shortages, order errors, or damaged goods including prescription drugs.
• Open and close the store in the absence of management, including all required system start‑ups, cash handling, cashier responsibilities, and ensuring floor and stock room readiness.

Customer Experience

• Engage customers by greeting and offering assistance with products and services; resolve issues and answer questions to ensure a positive experience.
• Model and share customer service best practices with all team members, including interpersonal habits and Walgreens service traits.

Operations

• Execute and coach team members on warehouse and vendor inventory management processes, including creating, reviewing, and receiving orders.
• Scan deliveries while vendors are still in the store; take appropriate action marking delivery as received, contacting vendor for past undelivered receipts, and opening tickets as needed.
• Under pharmacist supervision, verify pharmacy shipments and complete postings of all pharmacy warehouse orders, daily ABC prescription and OTC orders, secondary vendor orders, and flu and dropship orders.
• Complete On‑Shelf Availability (OSA) end‑to‑end process: warehouse and DSD for planogrammed departments, disposals, call‑ins, vendor returns before expiration, scan outs, and returns on all subscribed departments.
• Under pharmacist supervision, complete pharmacy inventory activities, including recalls, vendor returns, non‑controlled and damaged salvage returns, excess inventory returns, and interstore transfers.
• Complete pricing activities: price changes, markdowns, and markdown deletes; responsible for basic department pricing, daily price changes, accurate pricing with correct signage, and timely completion of additional regulatory pricing tasks.
• Support front end and pharmacy ordering, monitor manual orders, maintain consigned inventory, and order as required.
• Maintain accurate inventory counts and ensure on‑hand quantity accuracy for all departments, stockroom, overstock locations, and pharmacy smart counts.
• Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco).
• Assist in preparation for physical inventory and support physical inventory day activities, including floor, stockroom, and pharmacy preparation.
• Support keeping all counters and shelves clean and merchandised; assist and coach store team on package delivery activities and support Pickup Program.
• In designated stores, register all related sales on assigned POS, complete product returns, order voids, refunds, cash drops to safe, and provide change as requested.
• Comply with all company policies and procedures; maintain respectful coworker relationships; complete any additional activities assigned.

Training & Personal Development

• Attend company‑based trainings and complete all e‑learning modules, including safety training requirements.
• Obtain and maintain a valid pharmacy license/certification as required by the state.

Communications

• Serve as a liaison between management and non‑management team members; coach and develop capabilities with inventory systems.
• Communicate assigned tasks to team members and report disciplinary issues and customer complaints to management.

Basic Qualifications

• Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).
• Fluency in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evening and weekend hours.
• “Achieving expectations” rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
• Demonstrated attention to detail and ability to multi‑task and manage execution.
• Experience in identifying operational issues and recommending and implementing strategies to resolve problems.

Preferred Qualifications

• Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prefer prior work experience with Walgreens, with an evaluation on file.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $17 – $20 / Hourly