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- Tasks: Deliver exceptional customer service and assist with sales at Walgreens.
- Company: Walgreens is a leading pharmacy chain dedicated to providing quality healthcare and retail services.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for personal development.
- Why this job: Join a vibrant team, enhance your skills, and make a positive impact on customers' lives.
- Qualifications: Fluency in English and a willingness to work flexible hours are essential.
- Other info: This is a temporary role with potential for future opportunities.
Join to apply for the Customer Service Associate - Temporary role at Walgreens.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members.
Operations
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customers and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
- Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Implements Company asset protection procedures to identify and minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products.
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
- Completes resets and revisions as directed.
- Assists with separation of food items and product placement as specified by policies/procedures.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service.
- Assumes web pick-up responsibilities.
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
Training & Personal Development
- Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.
Salary Range: $15 - $17.5 / Hourly
Customer Service Associate - Temporary employer: Walgreens
Contact Detail:
Walgreens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Associate - Temporary
✨Tip Number 1
Familiarise yourself with Walgreens' customer service values and practices. Understanding their approach to customer engagement will help you align your responses during any interviews or discussions.
✨Tip Number 2
Practice common customer service scenarios that may arise in the role. Being able to demonstrate how you would handle difficult customers or resolve issues can set you apart from other candidates.
✨Tip Number 3
Showcase your flexibility and willingness to work varied hours, including evenings and weekends. This is a key requirement for the role, so be prepared to discuss your availability openly.
✨Tip Number 4
If you have prior experience in retail, be ready to share specific examples of how you've contributed to a positive customer experience. Highlighting relevant experiences can strengthen your application.
We think you need these skills to ace Customer Service Associate - Temporary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially in retail. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've provided excellent service in the past and how you can contribute to Walgreens' mission of delivering a delightful customer experience.
Highlight Flexibility: Since the role requires a willingness to work flexible hours, emphasise your availability in your application. Mention any previous experience working varied shifts or weekends to show you're adaptable.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at Walgreens
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you resolved issues or provided exceptional service.
✨Demonstrate Your Communication Abilities
Effective communication is key in this position. Practice articulating your thoughts clearly and confidently. Use examples that showcase your ability to engage with customers and colleagues alike.
✨Familiarise Yourself with Walgreens' Values
Research Walgreens' mission and values before the interview. Understanding their commitment to customer experience will help you align your answers with what they are looking for in a candidate.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific scenarios, such as dealing with difficult customers or managing multiple tasks. Think of relevant situations from your past and how you successfully navigated them.
