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- Tasks: Assist pharmacists, process prescriptions, and deliver excellent customer service.
- Company: Join Walgreens, a leading pharmacy chain dedicated to health and wellness.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for growth.
- Why this job: Be part of a supportive team that values customer experience and personal development.
- Qualifications: Must be fluent in English; prior retail experience preferred but not required.
- Other info: PTCB certification is a plus; we welcome applicants with diverse backgrounds.
Join to apply for the Certified Pharmacy Technician role at Walgreens
2 days ago Be among the first 25 applicants
Join to apply for the Certified Pharmacy Technician role at Walgreens
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience.
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
Operations
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
Training & Personal Development
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
- Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Basic Qualifications
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $18 – $21.5 / Hourly
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Health Care Provider
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Certified Pharmacy Technician employer: Walgreens
Contact Detail:
Walgreens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Certified Pharmacy Technician
✨Tip Number 1
Familiarise yourself with Walgreens' customer service standards. They value a distinctive and delightful customer experience, so understanding their approach to customer interactions can help you stand out during interviews.
✨Tip Number 2
Gain hands-on experience in a pharmacy setting if possible. Even volunteering or shadowing a pharmacy technician can provide you with insights into daily operations and help you relate your experiences to the role.
✨Tip Number 3
Network with current or former Walgreens employees. They can provide valuable insights about the company culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 4
Stay updated on pharmacy regulations and best practices. Being knowledgeable about state and federal pharmacy laws will not only boost your confidence but also demonstrate your commitment to the profession during discussions with hiring managers.
We think you need these skills to ace Certified Pharmacy Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Certified Pharmacy Technician at Walgreens. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in pharmacy or customer service. Emphasise any previous roles that involved assisting pharmacists, handling prescriptions, or providing excellent customer service.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for pharmacy and customer care. Mention specific examples of how you've contributed to a positive customer experience in past roles, and express your enthusiasm for working at Walgreens.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the pharmacy field.
How to prepare for a job interview at Walgreens
✨Know Your Pharmacy Regulations
Familiarise yourself with state and federal pharmacy regulations. Understanding these will not only help you answer questions confidently but also demonstrate your commitment to compliance and patient safety.
✨Showcase Customer Service Skills
Prepare examples of how you've engaged with customers in previous roles. Highlight your ability to resolve issues and provide a delightful customer experience, as this is crucial for the role at Walgreens.
✨Demonstrate Technical Proficiency
Be ready to discuss your experience with pharmacy systems and cash registers. If you have PTCB certification, mention how you've coached others in using these systems effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the pharmacy's operations and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
