Baby Bundle Customer Service Agent in Brighton

Baby Bundle Customer Service Agent in Brighton

Brighton Full-Time Remote
Wales

Employer: Case-UK Location: Suite 1, Triangle Building Centre,Triangle Business Park,CF48 4TQ,United Kingdom. View on map Pay: Β£19,500 per year Hours of work: 31-40 hours per week Training provider: Educ8 Level: Foundation Apprenticeship (Level 2) Sector: Business and Management Pathway: Business Administration Possible start date: 23 November 2026 Closing date: 13 November 2026 Positions available: 1 Vacancy ID: 7265

You will work as part of a team of five who will receive telephone calls and registration cards from expectant parents for accurate processing to the Baby Bundle system. Where data is absent the parent will be contacted to complete the registration.

Parents will call the helpline with a range of queries and a willingness to learn about the Baby Bundle initiative is essential.

You will also manage telephone calls from midwives, health professionals and social workers.

You will report to the Baby Bundle Team Lead.

Additional information

Full training on systems will be provided to the right candidate.

22 days annual leave, plus bank holidays + birthday off + Christmas wellbeing day

Skills

  • Ability to work as part of a team
  • Fast, accurate data entry skills
  • Excellent attention to detail
  • Organised and ability to multitask
  • Excellent telephone manner
  • Good communication skills at all levels and an empathetic nature
  • MS Office Skills
  • Flexible attitude
  • Bring to the front any matters of concern as they arise

Qualifications

No minimum requirements.

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider: Educ8

Training provider course: Business Administration Level 2

About the employer

Case-UK

Suite 1, Triangle Building Centre,Triangle Business Park,CF48 4TQ,United Kingdom

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

The successful candidate will be notified of interview as appropriate.

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Baby Bundle Customer Service Agent in Brighton employer: Wales

The Swallow Falls Inn offers a vibrant work culture where culinary creativity thrives amidst the stunning backdrop of Snowdonia. As a Chef de Partie, you'll enjoy opportunities for professional growth while being part of a supportive team that values quality and excellence in every dish. With a commitment to staff development and a focus on maintaining high standards, this is an ideal place for passionate chefs looking to make their mark in the hospitality industry.

Wales

Contact Details:

Wales Recruitment Team