Wales & West Utilities Limited is seeking a Customer Service Assistant to be the first point of contact for over 100,000 customers annually. You will deliver accurate information, resolve enquiries promptly and represent the company professionally in every interaction.
The role involves handling calls, emails and social media enquiries within targets, recording information and following up to ensure customer satisfaction. Flexible working and progression opportunities are available.
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Customer Experience Advisor - Flexible Hours & Bonus in Newport employer: Wales & West Utilities Limited
Wales & West Utilities Limited is an excellent employer, offering a supportive work culture that prioritises employee development and customer satisfaction. With a focus on collaboration and communication, employees are encouraged to grow their skills in a dynamic environment, all while contributing to essential services in the community. The competitive salary and commitment to staff well-being make this role particularly rewarding for those passionate about customer service in the gas utilities sector.
Contact Details:
Wales & West Utilities Limited Recruitment Team
