At a Glance
- Tasks: Support the NRSWA team with street works compliance and administrative services.
- Company: Join a leading gas distribution business focused on sustainability and community service.
- Benefits: Competitive salary, flexible working, generous leave, and wellness programmes.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in a safety-critical role while developing your skills.
- Qualifications: Strong admin skills, attention to detail, and good communication abilities required.
The predicted salary is between 26126 - 32657 £ per year.
We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon‑free vision for 2050.
We're looking for an Administration Assistant within our New Road Street Works Act (NRSWA) team to deliver street works compliance. You will provide a range of street works administrative services and support to the Connections & Operations Business.
We’ll trust you to:
- Monitor, raise, issue and close Street Works Notices/Permits accurately and effectively in order to meet statutory and Highway Authority requirements.
- Robustly manage noticing comments, directions and challenges received from Highway Authorities.
- Provide a customer‑orientated NRSWA process, meeting standards of service and exceeding customer’s expectations.
- Operate office systems, process documents, maintain accurate records and access information in support of departmental activities.
- Provide admin support to the NRSWA team to enable Operations to undertake the annual Mains Replacement workload.
- Stay up to date with relevant documents/work processes to achieve continuous business improvement.
- Provide support to various activities within the NRSWA team, management, and customers.
You’ll need to have:
- A good understanding of the statutory requirements under the NRSWA Act 1991, Traffic Management Act 2004 and the relevant street works codes of practice. Desirable not essential.
- Ability to deal with a wide variety of tasks, whilst meeting strict deadlines is essential.
- Excellent administrative, oral, written communication skills are required and a good general standard of education.
- High standard of keyboard skills.
- Competent in the use of all standard Microsoft and other standard desktop packages.
- Effective and useful liaison with internal and external customers is essential.
- Excellent accuracy, numerical and communication skills.
As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.
What’s in it for you?
- A competitive salary starting at £26,126 rising to £32,657.
- Flexible working opportunities.
- 25 days annual leave plus bank holidays.
- Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%.
- 14 x salary Life Insurance linked to membership of the Retirement Savings Plan.
- ‘Choices’ flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash‑plans.
- Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs.
- Enhanced pay for parental leave.
- Retail discounts and cashback scheme.
- Annual salary review.
- Company Sick Pay.
- In‑house Occupational Health Team.
- Employee Assistance Programme.
Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential. We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.
If you think you’d make a good addition to the team, we would love to hear from you! To apply, click the link below. If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at recruitment@wwutilities.co.uk or on 07971 038 982. You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.
Administrative Assistant in Newport employer: Wales & West Utilities Limited
As a leading gas distribution business serving Wales and the south-west of England, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee growth. With competitive salaries, flexible working opportunities, and a comprehensive benefits package including a robust pension plan and wellness programmes, we foster a supportive work culture where every team member can thrive and contribute to our vision of a sustainable future.
Contact Details:
Wales & West Utilities Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant in Newport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and mission. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look professional and appropriate for the role. First impressions matter, so put in the effort to present yourself well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Administrative Assistant in Newport
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. We want to see how your skills and experiences align with what we're looking for, so make sure you understand the key responsibilities and requirements.
Tailor Your Application:Don’t just send a generic application! We love it when candidates personalise their applications to highlight relevant experience. Show us how your background fits the role of Administrative Assistant in our NRSWA team.
Show Off Your Communication Skills:Since excellent written communication is essential for this role, make sure your application is clear and well-structured. We want to see your ability to convey information effectively right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you access to all the info you need about the position!
How to prepare for a job interview at Wales & West Utilities Limited
✨Know Your NRSWA Basics
Make sure you brush up on the statutory requirements under the NRSWA Act 1991 and the Traffic Management Act 2004. Being able to discuss these confidently will show that you understand the role and its responsibilities.
✨Show Off Your Admin Skills
Prepare examples of how you've effectively managed multiple tasks while meeting strict deadlines. Highlight your experience with office systems and Microsoft packages, as this is crucial for the Administrative Assistant role.
✨Customer Service is Key
Think of specific instances where you've provided excellent customer service. Be ready to explain how you handle challenges and ensure customer satisfaction, as this aligns with the company's focus on exceeding customer expectations.
✨Be Ready to Discuss Continuous Improvement
Familiarise yourself with the concept of continuous business improvement. Prepare to share ideas on how you can contribute to enhancing processes within the NRSWA team, demonstrating your proactive approach to the role.
