At a Glance
- Tasks: Lead teams to ensure gas safety and reliability while managing a budget of £3 million.
- Company: Join a leading gas distribution business committed to a sustainable future.
- Benefits: Competitive salary, flexible benefits, 25 days leave, and career progression opportunities.
- Other info: Diverse and inclusive workplace focused on employee well-being and growth.
- Why this job: Make a real impact on energy services while developing your leadership skills.
- Qualifications: Strong people skills, technical knowledge, and a full driving licence required.
The predicted salary is between 42745 - 61703 £ per year.
- First Line Manager
- Location
A competitive salary starting at £42,745 or £53,983 to be agreed depending on skills and experience and potentially rising to £61,703
- Contract
- 12-Month Fixed Term Contract
- Accessibility
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Who are we?
We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England.
We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.
What we’re looking for?
We're looking for a First Line Manager on a to play a big part in the delivery of the future of our gas network, and we want to hear from you!
Reporting to the Performance Manager, First Line Managers are responsible for leading teams to deliver outstanding levels of gas safety, reliability and customer service for the millions we serve every day.
Ideally, we are looking for someone to provide the necessary technical support and motivation to the workforce to deliver performance improvements to maximise efficiency and cost effectiveness of activities associated with the safe delivery of Network Replacement, Maintenance and Development.
We’ll trust you to
- Lead and inspire both direct labour and contractor teams
- Maintain our excellent safety record
- Effectively manage a budget of circa £3 million
- Supervise between 15 and 25 industrial staff (Contract and/or Direct Labour).
- Ensure that work is carried out in accordance with prescribed and agreed standards and is fully compliant with all relevant policies and procedures.
- Prepare reports and provide support and guidance to operational teams to highlight current performance and expected performance.
- Conduct qualitative and quantitative assessments/inspections on work carried out on the network to ensure that appropriate standards are maintained or improved in terms of quality and value for money.
- Undertake technical audits and reviews as required to ensure a compliant workforce.
You can read a full job description here .
You’ll need to have
- The right attitude and exceptional people skills to energise teams to be the best they can be at work.
- Knowledge of appropriate legislation, policy, procedures and an understanding of Wales & West Utilities operation.
- The willingness to work on a standby rota to cover a 24/7 gas emergency service
- Experience in a technical network role supported by an understanding of gas transportation activities. Able to operate as a team leader.
- A full driving license.
The following is also desirable
- Knowledge of appropriate legislation, policy, procedures and an understanding of Wales & West Utilities operations.
- Experience in a technical role supported by an understanding of gas transportation activities.
- Working knowledge of appropriate codes of practice, engineering instructions, safety and statutory regulations.
Competent to support Wales & West Utilities policies and procedures.
- NVQ level 3 standard (or equivalent) and experience in a technical network role supported by an understanding of gas transportation activities is desirable
We would also love to hear about anything else you feel you could add or bring to the role!
As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.
What’s in it for you?
- A competitive salary from £42,745 or £53,983 to be agreed depending on skills and experience and potentially rising to £61,703
- A structured pay & competency framework which rewards skills, competence and enables development and career progression
- Additional earnings through the standby rota plus overtime and additional work available
- 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
- Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
- 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
- “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
- Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
- Enhanced pay for parental leave
- Retail discounts and cashback scheme
- Annual salary review
- Company Sick Pay
- In-house Occupational Health Team
- Employee Assistance Programme
- The way we do things
Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues.
Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.
We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.
If you think you’d make a good addition to the team, we would love to hear from you!
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First Line Manager in Colwyn Bay employer: Wales & West Utilities Limited
Wales & West Utilities Limited is an excellent employer, offering a supportive work culture that prioritises employee development and customer satisfaction. With a focus on collaboration and communication, employees are encouraged to grow their skills in a dynamic environment, all while contributing to essential services in the community. The competitive salary and commitment to staff well-being make this role particularly rewarding for those passionate about customer service in the gas utilities sector.
Contact Details:
Wales & West Utilities Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land First Line Manager in Colwyn Bay
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like First Line Manager at Wales & West Utilities Limited!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Wales & West Utilities Limited or be willing to refer you for that First Line Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Wales & West Utilities Limited who’s on the lookout for their next First Line Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time First Line Manager role at Wales & West Utilities Limited!
We think you need these skills to ace First Line Manager in Colwyn Bay
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Wales & West Utilities Limited. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Wales & West Utilities Limited
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Wales & West Utilities Limited. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
