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For Companies At a Glance
- Tasks: Support operational teams with administrative tasks and ensure a safe, efficient network.
- Company: Join a leading gas distribution business committed to sustainability and community service.
- Benefits: Competitive salary, flexible benefits, generous leave, and career progression opportunities.
- Why this job: Make a real impact in a safety-critical role while developing your skills.
- Qualifications: Customer-focused, proficient in Microsoft packages, and excellent communication skills.
- Other info: Diverse and inclusive workplace with a strong focus on employee wellbeing.
The predicted salary is between 22000 - 34000 £ per year.
We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.
What we’re looking for?
We are looking for an Operations Assistant to support our operational teams in delivering a safe and efficient network. Based at our operational depot in Bristol, you will work closely with managers and key stakeholders to provide administrative support across a variety of areas including notices, permitry, transport, health & safety, and general depot administration.
We’ll trust you to:
- Investigate any Highway Authority Fixed Penalty Notices/Defects and Section 74 charges and communicate findings to relevant stakeholders
- Where required liaise with Highway Authorities to ensure traffic management measures (less complex) are agreed and approved
- Support the Performance Manager & First Line Manager with administration compliance
- Collect weekly defect sheets from all drivers within geography, record, and file, circulate to relevant stakeholder at agreed intervals
- Administer Fuel Cards and file weighbridge tickets
- Undertake general administrative activities including but not restricted to IT software & hardware enquiries, liaison with depot maintenance service providers, customer service and collation of damage billing information
- Respond to enquiries from all stakeholders ensuring accountability, ownership and excellent customer experience are demonstrated
You’ll need to have:
- Customer driven focus for both internal and external customers
- Previous use of Microsoft packages including Excel
- Excellent communication and organisational skills
- Knowledge of the Gas industry and associated policies & procedures is desirable but not essential
As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.
What’s in it for you?
- Competitive starting salary of £27,596 rising to £39,645
- A structured pay & competency framework which rewards skills, competence and enables development and career progression
- 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
- Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
- 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
- "Choices" flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
- Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
- Enhanced pay for parental leave
- Retail discounts and cashback scheme
- Annual salary review
- Discretionary annual bonus
- Company Sick Pay
- In-house Occupational Health Team
- Employee Assistance Programme
The way we do things
Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential. We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.
If you think you’d make a good addition to the team, we would love to hear from you!
To apply, click the link below. If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at recruitment@wwutilities.co.uk or on 07971 038 982. You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.
Operations Assistant in Bristol employer: Wales & West Utilities Limited
Contact Detail:
Wales & West Utilities Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for landing the Operations Assistant role.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us that you’re not just interested in the job, but also in being part of our mission for a sustainable future.
✨Tip Number 3
Practice common interview questions related to customer service and administrative tasks. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for us.
We think you need these skills to ace Operations Assistant in Bristol
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a moment to really digest the job description. We want to see how your skills and experiences align with what we're looking for, so make sure you highlight those in your application!
Show Off Your Communication Skills: As an Operations Assistant, communication is key! Use your application to demonstrate your excellent communication skills. Whether it's through clear writing or showcasing your organisational abilities, let us see how you can contribute to our team.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the role. Mention any relevant experience you have in the gas industry or administrative support, as it’ll make you stand out to us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you can find all the details you need right there!
How to prepare for a job interview at Wales & West Utilities Limited
✨Know the Company Inside Out
Before your interview, take some time to research the gas distribution business and its operations. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Operations Assistant, you'll need excellent organisational skills. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and ensure deadlines are met.
✨Brush Up on Microsoft Packages
Since previous use of Microsoft packages, especially Excel, is a requirement, make sure you're comfortable with these tools. Consider doing a quick refresher on Excel functions that might be relevant to the role, such as data entry, formulas, and creating reports.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the company culture, and what success looks like in the Operations Assistant role. This shows that you're engaged and serious about finding the right fit for both you and the company.
