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- Tasks: Join us as a Cleaner, ensuring communal areas are spotless and welcoming for our residents.
- Company: Wales & West Housing Group is a leading Welsh employer, providing affordable homes to over 20,000 residents.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Other info: Flexible hours available; apply easily online and join a company that values its employees.
- Why this job: Make a real difference in people's lives while working in a friendly, award-winning team.
- Qualifications: Experience in cleaning, strong communication skills, and a customer-focused attitude are essential.
We are seeking an experiencedCleaner for up to 6 monthswith a demonstrable track record of working within customer focused environment to support our twoaward-winningcompanies to make a real difference to people’s lives, homes and communities.
Are you:
- Genuinely passionateabout making a difference to our residents and able to use your initiative to deliver top quality customer service?
- Able to assist in the provision of high-quality housing management and maintenance service by effectively keeping the communal areas of our schemes are kept in a clean and tidy condition.
- Someone that haspositive and flexible attitude, withstrong values that align well to ours?
Do you have:
- Astrong customerfocused and empathetic approach to dealing with customers
- The ability to undertake manual work.
- The ability to work towork aloneand therefore be capable oforganising your workload and making decisions
- Excellent communicationskills.
- Proficient knowledge ofCOSHHand Health and Safety
- A proven track record of working in a cleaning role
If so, we want to hear from you!
What you will be doing?
Using theWWH values, you will demonstrateeffective skills and behavioursto confidently be a part of the Cleaner function andprovide assistance and supportto the wider team. You willenable the delivery of services to our residentsby providing effectivecleaning support.
You must also be agood communicatorand provide ahigh quality, friendly customer-orientated service.
For further information about the role please view the attached role profile in the recruitment pack.
Where is the role based?
You will work in our supported housing scheme in Rhymney .
Who are Wales & West Housing Group (WWHG)?
- We’re a leading and well-established Welsh employer– over 620 employees across the WWH Group, we provideaffordable homes and services to more than 20,000 residents in over 12,000 properties across Wales.
- Multi-award winning –ranked as 3* ‘World Class’ in the 2024 Best Companies listand the first organisation in Wales to be awarded the Investors In People (IiP) Platinum status.
Want to find out more?
Why not arrange aninformal conversationwith Clayton Caniff, Property and Estate Management Officer on 07929777521 and you can find out lots more in the recruitment pack.
Apply now
Applying is easy, just complete our online application form by clicking the blue button on this page andregister on our careers site to upload a CV and a supporting document that together address the following points:
- Previous works history / experience within a cleaning role
- Working with cleaning materials COSSH
- Working with the general Public and Vulnerable people/ social interaction skills
- Time keeping
Assessment will be conducted in person at Cwrt Andrew Buchan.
If you require any more information about this role, please speak to Martina Melbourne on 07970 675 480 or email the Recruitment team at hr.recruitment@wwha.co.uk.
Closing date:Thursday, 24th July 2025
Assessment date:Wednesday, 30th July 2025
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Cleaner / Glanhawr employer: Wales & West Housing
Contact Detail:
Wales & West Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaner / Glanhawr
✨Tip Number 1
Familiarise yourself with the values and mission of Wales & West Housing Group. Understanding their commitment to customer service and community impact will help you align your responses during any conversations or interviews.
✨Tip Number 2
Prepare to discuss specific examples from your previous cleaning roles that demonstrate your ability to work independently and manage your workload effectively. Highlighting your initiative in these situations can set you apart.
✨Tip Number 3
Brush up on your knowledge of COSHH and Health and Safety regulations. Being able to confidently discuss these topics will show your commitment to maintaining a safe and clean environment for residents.
✨Tip Number 4
Consider reaching out to Clayton Caniff for an informal chat about the role. This not only shows your enthusiasm but also gives you valuable insights that could help you tailor your approach when applying.
We think you need these skills to ace Cleaner / Glanhawr
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous cleaning experience and any relevant skills. Emphasise your customer service abilities and any roles where you've worked with the public or vulnerable individuals.
Write a Strong Cover Letter: In your cover letter, express your passion for making a difference in people's lives. Mention specific examples of how you've provided excellent customer service in past roles, and align your values with those of Wales & West Housing Group.
Highlight Relevant Skills: Clearly outline your knowledge of COSHH and health and safety practices in your application. This is crucial for the role, so make sure to provide examples of how you've applied this knowledge in previous positions.
Prepare for Assessment: Since assessments will be conducted in person, practice common interview questions related to cleaning roles and customer service. Be ready to discuss your time management skills and how you organise your workload effectively.
How to prepare for a job interview at Wales & West Housing
✨Show Your Passion for Customer Service
Make sure to express your genuine passion for making a difference in people's lives. Share specific examples from your past experiences where you provided excellent customer service, especially in a cleaning role.
✨Demonstrate Your Initiative
Be prepared to discuss how you've used your initiative in previous jobs. Highlight situations where you took charge of your workload or made decisions that improved the cleanliness and organisation of communal areas.
✨Communicate Effectively
Since strong communication skills are essential for this role, practice articulating your thoughts clearly. Be ready to explain how you would interact with residents and colleagues to ensure a friendly and supportive environment.
✨Know Your Health and Safety Regulations
Familiarise yourself with COSHH and general health and safety practices related to cleaning. Be ready to discuss how you ensure safety while working alone and handling cleaning materials.