At a Glance
- Tasks: Support colleagues with housing repairs and maintenance administration tasks.
- Company: Cambria is a dynamic housing maintenance company operating across Wales since 2010.
- Benefits: Enjoy 25 days annual leave, sick pay, and a mobile phone for work.
- Other info: This is a temporary six-month position with opportunities for growth.
- Why this job: Make a real difference while gaining valuable experience in a supportive environment.
- Qualifications: Proficiency in Microsoft Office and excellent communication skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
The Opportunity
An exciting Administration Officer role has become available within Cambria’s Operational Support Team, this is a temporary six-month position.
Who are we looking for?
We are looking for someone who has a genuine passion and interest in what we do as an organisation and we would like to hear from applicants who have experience of working in a busy office environment and are proficient in the use Microsoft Office software including Dynamics, Excel, Teams, Outlook and Word.
You should possess excellent written and verbal communication skills and be able to respond to email, Ms Teams and telephone enquiries.
What will you be doing?
In the role you will assist and support colleagues in the administration of all aspects of delivering housing repairs, servicing, general maintenance and improvements.
The role involves managing the daily flow of work, keeping records up to date, and using internal systems to track tasks. It also includes ordering supplies, processing payments, and resolving any issues with suppliers. Monitoring workloads and helping to ensure the right resources are in place will be part of your responsibilities. You’ll also contribute to reports by analysing data and gather feedback to support service improvements, while assisting with planning and reviews alongside colleagues and residents. This is a varied and rewarding role where you can take pride in making a real difference.
Who are Cambria?
Established in 2010, Cambria undertake a wide range of housing maintenance works across Wales with offices in Cardiff, Ewloe and Newcastle Emlyn. Our work includes property repairs, electrical and heating installations, testing and servicing. Cambria also prepares properties for re-letting and general estate maintenance.
While wholly owned by Wales & West Housing Association, we are an independent company used to fulfil the maintenance and servicing needs of the Wales & West Housing Group. This gives us great security of work and consistent growth for the Group as a whole.
What’s in it for you?
• 25 days annual leave (plus an additional 8 bank holidays), increasing to 30 days with service.
• The ability to buy and sell leave up to 5 days (pro rata), as well as time off for volunteering, health screening and more.
• Comprehensive support in case of sickness with a generous sick pay scheme.
• Support through an employee assistance and counselling service including financial support towards dental, optical & medical treatments as well as critical illness cover.
• A Defined Contribution pension, including 3x salary death in service life insurance cover.
• Annual pay and benefits review.
• Mobile phone for work purposes.
For an informal discussion please contact Lisa Carrington on 07971593109.
To Apply
Applying is easy, just complete our online application form by clickingthe blue button below and tell us why you suit the role and what you can bring to our organisation.
Applications are being accepted via our online application process only, unless a disability makes this more difficult. If this is the case or you require any more information about the application process please contact the Human Resources Department on 07970675480.
Closing date:Sunday, 27th July 2025
Assessment date:Wednesday, 6th August 2025
#J-18808-LjbffrAdministration Officer / Swyddog Gweinyddol in Cardiff employer: Wales & West Housing
Cambria is an excellent employer that values its employees by offering a supportive work culture and numerous benefits, including 25 days of annual leave, a generous sick pay scheme, and opportunities for personal growth. Located in Wales, our team plays a vital role in housing maintenance, allowing you to make a meaningful impact in the community while enjoying a secure and rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Officer / Swyddog Gweinyddol in Cardiff
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, especially Microsoft Dynamics and Excel. Consider taking a quick online course or tutorial to brush up on your skills, as this will show your commitment and readiness for the role.
✨Tip Number 2
Research Cambria and their operational support team to understand their values and mission. This knowledge will help you tailor your conversations during any informal discussions or interviews, demonstrating your genuine interest in the organisation.
✨Tip Number 3
Prepare examples from your previous work experience that showcase your ability to manage multiple tasks and maintain organisation in a busy office environment. Being able to articulate these experiences will highlight your suitability for the role.
✨Tip Number 4
Practice your communication skills, both written and verbal. Since the role requires responding to various enquiries, being clear and concise in your communication will be crucial. Consider role-playing common scenarios with a friend to build confidence.
We think you need these skills to ace Administration Officer / Swyddog Gweinyddol in Cardiff
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight your relevant experience in administration and proficiency with Microsoft Office software.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the organisation. Mention specific experiences that demonstrate your ability to manage tasks, communicate effectively, and support colleagues in a busy office environment.
Highlight Relevant Skills:In your CV, emphasise your excellent written and verbal communication skills, as well as your experience with internal systems and data analysis. Make sure to include any specific examples of how you've contributed to service improvements in previous roles.
Follow Application Instructions:Ensure you complete the online application form as instructed. Double-check that all sections are filled out accurately and that you have included all necessary documents before submitting your application.
How to prepare for a job interview at Wales & West Housing
✨Show Your Passion for the Role
Make sure to express your genuine interest in the Administration Officer position and the work Cambria does. Research the company beforehand and be ready to discuss how your values align with theirs.
✨Demonstrate Your Office Skills
Be prepared to showcase your proficiency in Microsoft Office, especially Dynamics, Excel, Teams, Outlook, and Word. You might be asked to provide examples of how you've used these tools in previous roles.
✨Highlight Your Communication Skills
Since excellent written and verbal communication is crucial for this role, practice articulating your thoughts clearly. Be ready to discuss how you handle email and phone enquiries effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, such as how you would manage a busy workload or resolve issues with suppliers. Think of specific examples from your past experiences that demonstrate your skills.
