At a Glance
- Tasks: Provide essential admin support to enhance services for residents and staff.
- Company: Leading housing provider in Wales, committed to community impact.
- Benefits: Competitive salary, generous leave, pension options, and health support.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team making a real difference in people's lives.
- Qualifications: Experience in administration and strong communication skills required.
The predicted salary is between 22700 - 25700 £ per year.
We are seeking an experienced Administration Assistant based at our Head Office, in Llanishen, South Wales. You will have a demonstrable track record of working within a fast‑paced customer focused environment to make a real difference to people's lives, homes and communities.
We are looking for someone who is genuinely passionate about what we do and wants to play a key role in helping us deliver excellent services to our residents and staff. With a strong customer‑focused and empathetic approach, you will bring proven experience in administration and enable the delivery of services to our residents by providing effective administrative support to all departments within the Group.
Using the WWH values, you will demonstrate effective skills and behaviours to confidently be a part of the administration function. A positive, flexible attitude and strong personal values that align with ours are essential, along with excellent communication skills and a commitment to continuous improvement. Proficiency in Microsoft Office (Word, Excel, Outlook) is required.
This role is office based and suits someone who is comfortable working both independently and as part of a busy team, and who can solve problems and manage their workload effectively while making sound decisions. You will be expected to carry out a wide range of admin tasks, including proof reading and formatting external correspondence. You will monitor door entry systems and distribute compliance documents in line with legal requirements.
In return for your hard work, commitment and innovation, you will enjoy an environment focused on more than just competitive pay. You'll enjoy:
- Salary £27,504 - £30,178 per annum.
- Choice of Defined Contribution or Defined Benefit pension, both including 3x death in service life insurance cover.
- 25 days annual leave, increasing to 30 days with service, the ability to buy and sell up to 5 days (pro rata), as well as time off for volunteering, health screening and more.
- 9 Bank Holidays per annum, including an extra day at Christmas.
- Opportunities to develop and grow.
- Regular feedback, training and support from your manager and team.
- Comprehensive support in case of sickness with a generous sick pay scheme, critical illness cover and support through an employee assistance and counselling service and a cash plan benefit.
Administration Assistant / Cynorthwyydd Gweinyddol in Mountain Ash employer: Wales & West Housing Association
As a leading housing provider in Wales, we pride ourselves on being an excellent employer that values our staff and their contributions to the community. Located in Llanishen, South Wales, our Head Office offers a supportive work culture with a strong emphasis on employee growth, competitive benefits, and a commitment to making a positive impact in the lives of over 24,000 residents. Join us for a rewarding career where your passion for service and administration can truly make a difference.
Contact Details:
Wales & West Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant / Cynorthwyydd Gweinyddol in Mountain Ash
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with current employees at the company. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you’re not just another candidate; demonstrate your passion for what we do and how you can contribute to our mission of making a difference in people's lives.
✨Tip Number 3
Practice your communication skills! Whether it’s answering common interview questions or discussing your experience, being clear and confident will help you stand out. Remember, we love a positive attitude and strong personal values!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team!
We think you need these skills to ace Administration Assistant / Cynorthwyydd Gweinyddol in Mountain Ash
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about making a difference in people's lives and communities. Share specific examples of how you've demonstrated this passion in your previous roles.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your experience in fast-paced, customer-focused environments and any relevant administrative skills. We love seeing how your background aligns with our values and the role's requirements!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Wales & West Housing Association
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their mission and how they impact the community. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer-Focused Experience
Since the role requires a strong customer-focused approach, prepare examples from your past experiences where you've made a difference for customers. Highlight your empathy and problem-solving skills, as these are key traits they’re looking for.
✨Demonstrate Your Admin Skills
Be ready to discuss your proficiency in Microsoft Office and any relevant administrative tasks you've handled. You might even want to bring along a sample of your work, like a formatted document or correspondence, to showcase your attention to detail.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team dynamics, opportunities for growth, or how they measure success in the administration function. It shows you're engaged and thinking about your future with them.
