At a Glance
- Tasks: Drive sales for groups, conferences, and events at a luxury hotel.
- Company: Join the pre-opening team of Waldorf Astoria London - Admiralty Arch.
- Benefits: Enjoy competitive pay, complimentary meals, and exclusive travel discounts.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a landmark hotel and shape unforgettable guest experiences.
- Qualifications: Experience in luxury hospitality sales and strong leadership skills.
The predicted salary is between 50000 - 60000 £ per year.
Waldorf Astoria London - Admiralty Arch is seeking a Groups, Conference, and Events (GCE) Sales Manager to join the pre-opening team for this highly anticipated new luxury hotel opening later this year. This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.
Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London - Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world's most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.
As a Groups, Conference and Events (GCE) Sales Manager, you will, under the guidance and supervision of the Director of Groups & Events, be responsible for managing and converting group and event sales opportunities. This role focuses on driving sales efforts, maximizing revenue, and ensuring the delivery of exceptional client service to sustain revenue growth and long-term client relationships.
Your responsibilities will include performing the following to the highest professional standards:
- Maximise all Groups, Conference, and Events revenue opportunities through strategic prospecting, negotiation, and conversion.
- Optimize revenue through upselling, negotiation, and strategic utilization of function spaces.
- Review business plans regularly, identifying gaps and implementing proactive strategies to optimise capacity, inventory and achieve revenue targets.
- Collaborate with the Groups & Events department as well as support team development.
- Maintain high service standards, policies, and procedures while contributing to the overall success of the Groups & Events team.
To succeed in this role, you will demonstrate:
- Proven managerial or supervisory experience within Reservations and/or Groups, Conference and Events Sales in the luxury hotel or leisure sector.
- Strong leadership capability, with the ability to motivate, guide, and elevate team performance beyond established targets.
- Advanced analytical skills, enabling interpretation of commercial indicators, pace, conversion, and competitive trends.
- Exceptional selling expertise, with a passion for coaching and refining consultative sales techniques.
- Highly developed organisational and planning skills, balancing strategic focus with operational precision.
- A strong sense of accountability, resilience, and results-driven mindset.
- Ability to perform with composure and clarity in a fast-paced, high-pressure environment.
- Flexibility to adapt to evolving business demands and market conditions.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of hotel Property Management and Sales systems.
- Previous experience in the same or a comparable GCE Sales leadership role.
Groups, Conference, and Events Sales Manager in Westminster employer: Waldorf Astoria Admiralty Arch London
Waldorf Astoria London - Admiralty Arch is an exceptional employer, offering a unique opportunity to be part of the pre-opening team at a luxury hotel located in a prestigious area opposite Buckingham Palace. With a commitment to employee growth through exceptional development programmes, a supportive work culture, and a range of benefits including complimentary meals, generous holiday allowances, and exclusive travel discounts, this role promises a rewarding career in hospitality where you can make a meaningful impact on guest experiences.
Contact Details:
Waldorf Astoria Admiralty Arch London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Groups, Conference, and Events Sales Manager in Westminster
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow hospitality professionals on LinkedIn, and don’t be shy about reaching out to people in your desired role. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the hotel and its unique offerings. Understand their values and how you can contribute to creating those unforgettable guest experiences. Tailor your responses to show you're the perfect fit for their luxury brand.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it aligns with the role of Groups, Conference, and Events Sales Manager. Highlight your achievements in driving sales and building client relationships to stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and genuinely interested in joining our team at Waldorf Astoria London.
We think you need these skills to ace Groups, Conference, and Events Sales Manager in Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for luxury hospitality shine through! Share specific experiences that highlight your commitment to delivering exceptional guest experiences, as this is what we value at Waldorf Astoria.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Groups, Conference, and Events Sales Manager role. Highlight relevant skills and experiences that align with the job description, so we can see how you fit into our team.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially in a fast-paced environment like ours!
Apply Through Our Website:Don’t forget to hit that apply button on our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Waldorf Astoria London - Admiralty Arch.
How to prepare for a job interview at Waldorf Astoria Admiralty Arch London
✨Know Your Venue
Familiarise yourself with Waldorf Astoria London - Admiralty Arch and its unique offerings. Understand the luxury experience they aim to provide and be ready to discuss how your skills can enhance that guest experience.
✨Showcase Your Sales Savvy
Prepare to discuss specific examples of how you've maximised revenue in previous roles. Highlight your strategic prospecting and negotiation skills, and be ready to share successful upselling techniques you've employed.
✨Demonstrate Team Collaboration
This role requires working closely with various departments. Be prepared to talk about how you've effectively collaborated with teams in the past to achieve common goals and ensure seamless operations.
✨Exude Passion for Hospitality
Let your enthusiasm for delivering exceptional guest experiences shine through. Share stories that illustrate your commitment to high service standards and how you’ve gone above and beyond to create memorable moments for clients.
