At a Glance
- Tasks: Lead the Café Boulud team to deliver exceptional dining experiences and oversee all food and beverage operations.
- Company: Join the prestigious Waldorf Astoria London - Admiralty Arch, a luxury hotel opening soon.
- Benefits: Enjoy complimentary meals, 28 days' holiday, and exclusive travel discounts.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a founding team shaping a landmark hotel's guest experience.
- Qualifications: Experience in luxury hospitality and strong leadership skills are essential.
The predicted salary is between 40000 - 50000 € per year.
Waldorf Astoria London - Admiralty Arch is seeking an Assistant General Manager - Café Boulud to join the pre-opening team for this highly anticipated new luxury hotel opening later this year. This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.
Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London - Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world's most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.
Waldorf Astoria Hotels & Resorts is Hilton's flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world's most sought-after destinations.
We are looking for hospitality professionals who are passionate about delivering an exceptional five-star guest experience, consistently upholding the world-class service standards recognised by Forbes.
What will I be doing?
As an Assistant General Manager - Café Boulud, you will play a key leadership role in overseeing all Food & Beverage operations, including Restaurants, Bars, Café, In-Room Dining, Conference & Banqueting, and Kitchen operations. You will ensure the highest levels of quality, service, and financial performance, while maintaining the distinctive standards of Café Boulud and the Hilton luxury portfolio.
- Lead and manage Food & Beverage service to consistently deliver exceptional quality in line with hotel, brand standards
- Oversee the seamless flow of guests and service, ensuring effective coordination between front- and back-of-house teams
- Drive a commercial mindset within the team to maximise all revenue and sales opportunities
- Ensure team members consistently embody brand standards and deliver intuitive, personalised guest service
- Handle guest enquiries and feedback with professionalism, discretion, and a solutions-focused approach
- Oversee accurate financial transactions and operational controls during service
- Manage team scheduling, stock control, and wastage to optimise efficiency and cost management
What are we looking for?
An Assistant General Manager - Café Boulud serving Hilton luxury brands acts at all times in the best interests of our guests, while inspiring and leading high-performing teams. To succeed in this role, you will demonstrate the following attributes, behaviours, and capabilities:
- Proven experience overseeing food and beverage operations
- Strong leadership background with experience supervising and motivating diverse teams
- Effective delegation skills, with the ability to empower team members while maintaining accountability
- Flexibility and resilience, with the capacity to respond positively and proactively to dynamic operational demands
- A genuine passion for developing talent and building a high-performing, service-driven team culture
- Prior experience within a luxury or ultra-luxury hospitality or service-led environment is highly desirable.
Assistant Restaurant General Manager - Café Boulud in Westminster employer: Waldorf Astoria Admiralty Arch London
Waldorf Astoria London - Admiralty Arch is an exceptional employer, offering a unique opportunity to be part of the pre-opening team for a luxury hotel located opposite Buckingham Palace. With a commitment to employee growth through exceptional development programmes, generous benefits including complimentary meals and a Team Member Travel Programme, and a vibrant work culture that prioritises delivering five-star guest experiences, this role promises a rewarding career in one of the UK's most prestigious hospitality settings.
Contact Detail:
Waldorf Astoria Admiralty Arch London Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant General Manager - Café Boulud in Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might have insights about Waldorf Astoria or Café Boulud. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for luxury hospitality shine through. Share stories that highlight your leadership skills and how you've created memorable guest experiences in the past.
✨Tip Number 3
Research, research, research! Familiarise yourself with Waldorf Astoria's values and Café Boulud's unique offerings. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you note expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Assistant Restaurant General Manager - Café Boulud in Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and enthusiasm align with our commitment to delivering exceptional guest experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant General Manager role at Café Boulud. Highlight relevant experiences that showcase your leadership skills and ability to manage food and beverage operations effectively.
Be Specific About Your Achievements:Use concrete examples to demonstrate your past successes in similar roles. Whether it’s improving service standards or boosting team performance, we love to see quantifiable results that show how you can contribute to our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure your application gets noticed by our hiring team. Plus, it shows you’re serious about joining us at Waldorf Astoria London - Admiralty Arch.
How to prepare for a job interview at Waldorf Astoria Admiralty Arch London
✨Know Your Venue
Before the interview, do your homework on Café Boulud and Waldorf Astoria London. Familiarise yourself with their menu, service style, and overall brand ethos. This will not only show your genuine interest but also help you tailor your answers to align with their luxury standards.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led a team, handled challenges, or improved service quality. Be ready to discuss how you can inspire and motivate a diverse team in a high-pressure environment.
✨Emphasise Guest Experience
Since this role is all about delivering exceptional guest experiences, think of specific instances where you've gone above and beyond for customers. Share stories that highlight your problem-solving skills and your ability to handle feedback professionally and discreetly.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the hotel's vision, team culture, and expectations for the role. This shows your enthusiasm and helps you gauge if the company aligns with your values and career goals.
