Assistant Bar Manager in Westminster

Waldorf Astoria London - Admiralty Arch is seeking Assistant Bar Managers to join both our Signature Bar and Whiskey and Seaweed Bar for the pre-opening team of this highly anticipated new luxury hotel opening later this year. This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.

Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world's most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.

Waldorf Astoria Hotels & Resorts is Hilton's flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world's most sought-after destinations.

We are looking for hospitality professionals who are passionate about delivering an exceptional five-star guest experience, consistently upholding the world-class service standards recognised by Forbes.

Here's what you'll do during a typical day:

• Support the seamless operation of the bar, delivering an exceptional, refined beverage experience that enhances the overall guest journey.
• Uphold the highest standards of service quality, efficiency, and professionalism, ensuring full compliance with licensing requirements and the expectations of an ultra-luxury hospitality environment.
• Maintain an effective bar service with an emphasis on high quality, efficient service.
• Support the delivery of a flawless bar service with a consistent focus on excellence, efficiency, and elevated guest engagement.
• Ensure guest service standards are clearly defined, meticulously implemented, continuously monitored, and enhanced where required.
• Oversee the opening, set-up, and presentation of the outlet in strict accordance with established luxury brand and operational standards.
• Ensure full compliance with licensing laws, responsible service of alcohol, and hotel policies, supporting structured and ongoing team training.
• Demonstrate comprehensive knowledge of all beverages, preparation methods, recipes, and presentation standards, ensuring bar team members consistently apply this knowledge.
• Uphold all health, safety, and fire regulations, ensuring team members are properly trained, informed, and compliant at all times.
• Ensure all team members maintain impeccable grooming and presentation in line with luxury uniform standards.
• Assist in evaluating team performance to ensure consistently exceptional service delivery.
• Support the completion of annual and interim performance reviews, providing timely and constructive feedback.
• Encourage structured development through Personal Development Plans, Hilton University, and the hotel training calendar.
• Manage and escalate staff absences in line with company attendance procedures, maintaining service continuity during short-notice staffing challenges.
• Support disciplinary processes fairly and professionally, in alignment with company policy.
• Ensure clear delegation and leadership coverage are in place during management absences.
• Complete all required administrative tasks accurately and in accordance with company and brand standards.
• Assist with revenue forecasting and communicating insights to the Food and Beverage office within required timelines.
• Drive revenue performance through refined upselling techniques, elevated service standards, and targeted team coaching.
• Partner with Food and Beverage Cost Control to support accurate stocktakes and adherence to cost control targets.
• Support the achievement of monthly beverage profitability and margin objectives.

What are we looking for?

An Assistant Bar Manager within a Hilton luxury environment demonstrates professionalism, leadership presence, and an unwavering commitment to guest satisfaction. To be successful in this role, you will bring the following attributes and capabilities:

• Supervisory experience within a bar, restaurant, or hospitality environment.
• A warm, confident, and polished approach, with exceptional personal presentation.
• Strong listening skills with the ability to anticipate and respond thoughtfully to discerning guest needs.
• Excellent leadership, communication, and interpersonal skills.
• A resilient, accountable mindset with a solutions-focused approach.
• A genuine commitment to delivering consistently high levels of guest service.
• The ability to perform calmly and effectively in a fast-paced operational environment.
• Flexibility to adapt to a variety of operational demands and work scenarios.
• A competent level of IT proficiency to support operational and administrative requirements.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in an Assistant Bar Manager or similar leadership role within a luxury or ultra-luxury hospitality or service-led environment is highly desirable.
• A demonstrated passion for creating elevated, memorable, and personalised guest experiences.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.