Restaurant Host/hostess

Waldorf Astoria London - Admiralty Arch is seeking a Host for Café Boulud Restaurant , to join the pre-opening team for this highly anticipated new luxury hotel opening later this year. This is a unique opportunity for an experienced luxury hotelier to join the founding team and help shape the guest experience at this landmark hotel. Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the worlds most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests. Waldorf Astoria Hotels & Resorts is Hiltons flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the worlds most sought-after destinations. WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2026 Proudly voted by our Team Members A World of Rewards Competitive salary + service charge Complimentary, nourishing meals provided while on duty Exceptional development programmes, designed to support and accelerate your growth at every stage Opportunities to make a meaningful impact through our industry-leading Corporate Responsibility initiatives Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage High street savings through Perks at Work 28 days holiday, including bank holidays, rising to 33 days with length of service We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes. Here's what you'll do during a typical day: As a Host for Café Boulud Restaurant , you will be the first and lasting impression of the restaurant, setting the tone for an elegant and seamless guest journey. You will manage arrivals, seating, and table presentation while supporting service excellence across Café Bould Restaurant. You will perform the following responsibilities to the highest standards of luxury service: Welcome guests with grace, warmth, and professionalism, ensuring an exemplary arrival experience Coordinate restaurant seating with precision to optimise flow, comfort, and service cadence Support refined up-selling initiatives, articulating current offerings and seasonal highlights with confidence Ensure immaculate table presentation in line with Café Boulud and brand standards Adhere rigorously to cash-handling procedures and financial controls Respond to guest enquiries promptly, courteously, and with solutions-focused attention Uphold all Café Boulud, Hilton brand, and service standards without exception Actively support the achievement of departmental performance and service objectives Maintain exceptional cleanliness, organisation, and presentation within all assigned areas Comply fully with hotel security policies, fire regulations, and health and safety legislation Adhere to all local licensing and alcohol service regulations Demonstrate environmental awareness and support sustainability initiatives Collaborate seamlessly with all departments to ensure fluid service delivery and strong working relationships What are we looking for? Hosts within Hiltons luxury portfolio represent the highest standards of service, presentation, and professionalism. To succeed in this role, you will demonstrate: A consistently positive, polished, and guest-focused demeanour Clear, confident, and courteous communication skills A strong commitment to delivering intuitive, high-touch service Impeccable grooming and personal presentation Flexibility and adaptability across varied service demands The ability to perform effectively both independently and as part of a cohesive team It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Prior experience within a luxury or ultra-luxury hospitality or service-led environment is highly desirable. Experience with cash handling and point-of-sale systems Knowledge of food hygiene standards and safety regulations What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. TPBN1_UKCT