Walbrook Institute London is seeking a proactive Student Retention and Support Officer to join the Student Engagement Team. The role focuses on preventing withdrawal, navigating funding issues, and guiding students through study breaks and return-to-study planning.
You will monitor engagement, progression and payment data, work across departments, and provide compassionate support through multiple channels to improve student outcomes in a hybrid London-based environment.
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Student Success & Retention Specialist (Hybrid) employer: Walbrook Institute London
Walbrook Institute is an exceptional employer located in London, offering a dynamic work environment that prioritises employee well-being and professional growth. With a strong focus on work-life balance, generous benefits including private medical insurance and flexible working options, employees are empowered to thrive both personally and professionally. The collaborative culture fosters teamwork and innovation, making it an ideal place for those looking to make a meaningful impact in the field of student admissions.
