At a Glance
- Tasks: Drive revenue growth and expand client relationships in the financial services sector.
- Company: Join LIBF, part of Walbrook Institute London, a leader in professional education.
- Benefits: Competitive salary, performance bonuses, flexible working options, and career progression.
- Other info: Dynamic role with opportunities for UK-wide travel and exposure to senior leadership.
- Why this job: Make a real impact on financial services education while developing your career.
- Qualifications: 3-5 years in B2B business development with strong relationship management skills.
The predicted salary is between 40000 - 40000 € per year.
Based: London or home‑based. Salary: up to £40k. Hours: Permanent, full time – 37.5 hours per week.
Are you a strategic, results‑driven professional with a passion for business development and relationship management? Do you have a proven track record of delivering revenue growth and expanding client portfolios? If so, LIBF, part of Walbrook Institute London has an exciting opportunity for you!
About the Role
As a Relationship Manager, you will play a pivotal role in driving revenue growth, expanding existing client relationships, and acquiring new business. You’ll be responsible for promoting our regulatory and professional qualifications, training programmes, and apprenticeship programmes to leading financial institutions. Reporting to the Director of Financial Services, you will not only thrive in your own role but also contribute strategically to the broader success of LIBF’s Financial Services Team.
Key Responsibilities
- Develop and execute client strategies to grow revenue and student numbers.
- Expand relationships with existing clients, identifying opportunities for qualification registrations across the whole of Walbrook Institute.
- Drive new business development, building a strong pipeline of prospective clients.
- Lead high-impact presentations and pitches to secure new business.
- Work closely with Learning & Development teams within financial institutions to create customised learning pathways for academies and apprenticeship schemes.
- Support the Director of Financial Services in implementing business development strategies.
What We’re Looking For
- Proven experience (3 to 5 years) in corporate relationship experience in B2B business development and consultative sales, ideally in financial services or professional education.
- Strong commercial acumen with a track record of achieving revenue growth targets.
- Exceptional relationship‑management skills with the ability to engage senior stakeholders.
- A strategic thinker who can identify and develop new business opportunities.
- Excellent presentation, negotiation, and communication skills.
Why Join Us
- Impactful Role: Play a key part in the strategic growth of LIBF’s corporate and professional qualifications.
- Career Progression: Work closely with senior leadership and gain exposure to high‑profile clients.
- Flexibility: London‑based or remote working options available, with UK-wide travel.
- Rewarding Package: Competitive salary plus performance‑based bonus.
If you’re ready to take on a dynamic, forward‑looking role that will allow you to drive growth and make a real impact, we’d love to hear from you! Apply now and be part of shaping the future of financial services education.
To apply, please submit your CV and a covering letter via the careers section in Bob. CVs without a covering letter will not be considered.
Closing date: 4 May 2026. Interviews: TBC.
Customer Relationship Manager in London employer: Walbrook Institute London
At LIBF, part of Walbrook Institute London, we pride ourselves on being an excellent employer that fosters a dynamic and inclusive work culture. With flexible working options available, competitive salaries, and a strong focus on career progression, our employees are empowered to thrive in their roles while making a significant impact in the financial services education sector. Join us to develop your skills, expand your professional network, and contribute to meaningful growth in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions and come up with some great examples of your past successes to share.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re the perfect fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Customer Relationship Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Relationship Manager role. Highlight your experience in B2B business development and relationship management, as these are key for us. Use specific examples that showcase your achievements in revenue growth.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Be sure to mention your strategic thinking and ability to engage senior stakeholders, as these are crucial for us.
Showcase Your Achievements:When detailing your experience, focus on quantifiable achievements. Did you exceed revenue targets? Did you expand client portfolios? We love numbers, so make sure to include them to demonstrate your impact!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application. Remember, we won’t consider CVs without a covering letter, so make sure you include both when you apply!
How to prepare for a job interview at Walbrook Institute London
✨Know Your Stuff
Before the interview, make sure you thoroughly understand LIBF's offerings, especially their regulatory and professional qualifications. Familiarise yourself with their training programmes and apprenticeship schemes so you can discuss how your experience aligns with their goals.
✨Showcase Your Success
Prepare to share specific examples of how you've driven revenue growth and expanded client portfolios in your previous roles. Use metrics and success stories to illustrate your impact, as this will resonate well with the interviewers.
✨Engage with Stakeholders
Demonstrate your exceptional relationship-management skills by discussing how you've engaged with senior stakeholders in the past. Be ready to explain your approach to building and maintaining these relationships, as it’s crucial for the role.
✨Practice Your Pitch
Since you'll be leading high-impact presentations, practice your pitch ahead of time. Tailor your presentation style to be engaging and persuasive, showcasing your ability to communicate effectively and negotiate successfully.
