Enrolment Advisor

Enrolment Advisor

Full-Time 24000 - 36000 £ / year (est.) Remote
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At a Glance

  • Tasks: Inspire students and guide them through the enrolment process with exceptional support.
  • Company: Walbrook Institute London, a flexible and supportive educational environment.
  • Benefits: Up to £30,000 salary, enhanced pension, private medical insurance, and generous holiday entitlements.
  • Other info: Flexible working arrangements and excellent career development opportunities.
  • Why this job: Make a real difference in students' lives while enjoying work-life balance and flexibility.
  • Qualifications: Dynamic individual with sales experience and a passion for education.

The predicted salary is between 24000 - 36000 £ per year.

Walbrook Institute London provides a home‑based pay range and a flexible working schedule. Your final remuneration will depend on skills and experience.

Base pay range: Home based, with occasional visits to our London campus

Salary: Up to £30,000 per annum

Hours: 37.5 hours per week, Monday – Friday

Are you ready to inspire students and help them achieve their educational goals? Do you have exceptional communication and interpersonal skills? Have you got a proactive approach to student engagement and problem‑solving? Then apply for our Enrolment Advisor role, home‑based.

Role Overview

As an Enrolment Advisor you will partner with the Head of Enrolments to provide sales‑oriented guidance and recruit students to Walbrook Institute London.

Key Responsibilities

  • Lead study guidance and recruitment from initial contact to contract signing and beyond.
  • Support students throughout the enrolment process via telephone, e‑mail, chat, and WhatsApp, understanding their educational goals and aspirations.
  • Provide consultative support to help students select Walbrook programmes that align with their career objectives.
  • Collaborate with student support teams to enhance the experience of current students.
  • Develop and maintain deep knowledge of Walbrook’s offerings to effectively communicate benefits to prospective students.
  • Maintain accurate records in the CRM system to track interactions, progress, and follow‑up actions.
  • Work collaboratively with the admissions team to ensure a seamless enrolment process.
  • Achieve individual and team enrolment targets while maintaining high customer satisfaction.
  • Showcase excellent verbal and written communication skills to build rapport and address inquiries.

Skills and Qualifications

  • Dynamic individual with a consultative sales background and passion for education.
  • Experience in customer service is desirable.
  • Exceptional communication and interpersonal skills.
  • Proactive approach to student engagement and problem‑solving.

We support staff to create a work‑life balance that works for them and welcome candidates seeking career flexibility. Flexible working arrangements can be discussed at interview stage.

Before applying, read our Recruitment Privacy Policy on our website. Click “About us” and select “Work with us.” To apply please submit your CV with a covering letter explaining your suitability for the role. CVs without a covering letter will not be considered. Please note that depending on the number of CVs we receive, we may close the advert early. Due to high volume, we may not respond to all unsuccessful applicants.

Salary and Benefits

  • Enhanced pension plan
  • Occupational sick pay (enhanced above SSP)
  • Private medical insurance (dependent on job family)
  • Annual leave buying (discretionary)
  • Cycle‑to‑work scheme
  • Free eyesight tests and vouchers toward glasses purchase
  • Life insurance (8× basic salary)
  • Perkbox membership (retail, lifestyle and entertainment discounts)
  • Season ticket and health club interest‑free loans
  • Business membership with The Marlowe Theatre, Canterbury

Time‑off / Leave Benefits

  • Generous holiday entitlements, increasing with length of service
  • Exceptional absence days (paid discretionary time off)
  • Work‑your‑way flexibility
  • Employee Assistance Programme (EAP)

Development & Engagement

  • Training and development opportunities
  • Service recognition

Interviews TBC

Enrolment Advisor employer: Walbrook Institute London

Walbrook Institute London is an exceptional employer that prioritises the growth and well-being of its staff, offering a vibrant work culture that fosters inclusivity and collaboration. As a Student Engagement & Experience Coordinator, you will have the opportunity to make a meaningful impact on students' lives while enjoying benefits such as flexible working arrangements and professional development opportunities in a dynamic educational environment.

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Contact Details:

Walbrook Institute London Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Enrolment Advisor

✨Dive into Digital Learning Communities

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✨Apply Directly Via Company Websites

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We think you need these skills to ace Enrolment Advisor

Exceptional Communication Skills
Interpersonal Skills
Proactive Approach to Student Engagement
Problem-Solving Skills
Consultative Sales Background
Customer Service Experience
Knowledge of Educational Programmes

Some tips for your application 🫡

Show Off Your Passion for Learning:When applying for a role in digital learning and education at Walbrook Institute London, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.

Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!

Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.

Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Walbrook Institute London and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!

How to prepare for a job interview at Walbrook Institute London

✨Get Hands-On with Learning Technologies

Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Walbrook Institute London might use. Understanding these will give you an edge and show you’re ready to jump in from day one!

✨Showcase Your Creativity in Lesson Design

Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Walbrook Institute London.

✨Brush Up on Educational Trends

Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.

✨Prepare for Collaborative Scenarios

Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.