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- Tasks: Learn to manage council tax, business rates, and customer service while using IT systems.
- Company: Join a supportive team dedicated to community welfare and benefits.
- Benefits: Gain valuable experience, earn a salary, and enjoy flexible working hours.
- Why this job: Make a difference in your community while developing essential administrative skills.
- Qualifications: No prior experience needed; just a willingness to learn and help others.
- Other info: This apprenticeship offers a pathway to a rewarding career in public service.
The predicted salary is between 800 - 1400 £ per month.
Overview: The revenues and benefits team includes council tax, business rates, housing benefit, council tax support and customer service. You will learn the relevant legislation and how to follow processes when using IT systems to create and maintain accounts. You will learn how to deal with customers, administrative duties and undertake project work.
Course Information:
- Course: Revenues and welfare benefits practitioner (level 4)
- Level: 4
- Route: Business and administration
- Apprenticeship Level: Higher
Working Arrangements:
- Working Week: The working week is usually: Monday to Thursday, 8.30am - 5.00pm, Friday, 8.30am - 4.30pm. Flexible working is sometimes available.
- Expected Duration: 2 Years
- Number of Positions Available: 2
This employer is part of the Disability Confident scheme, committed to employing disabled people.
Revenues & Benefits Apprenticeship (Level 4) in Wakefield employer: Wakefield Metropolitan District Council
Contact Detail:
Wakefield Metropolitan District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues & Benefits Apprenticeship (Level 4) in Wakefield
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interview skills with a friend or family member. Focus on common questions related to customer service and administrative duties, as these are key for the Revenues & Benefits role.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend local events. They might share insights that could give you an edge during the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about the opportunity.
We think you need these skills to ace Revenues & Benefits Apprenticeship (Level 4) in Wakefield
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the Revenues & Benefits field shine through. We want to see that you’re excited about learning and contributing to our team!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who take the time to connect their background with what we do.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. This will help us understand your qualifications better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wakefield Metropolitan District Council
✨Know Your Stuff
Make sure you brush up on the relevant legislation related to council tax, business rates, and housing benefits. Understanding these topics will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since the role involves dealing with customers, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled difficult situations or resolved issues effectively.
✨Get Familiar with IT Systems
The job requires using IT systems to create and maintain accounts. If you have experience with similar software, mention it! If not, express your willingness to learn and adapt quickly to new technologies.
✨Ask Thoughtful Questions
Prepare a few questions about the team, the projects you'll be working on, or the training you'll receive. This shows that you're engaged and eager to learn more about the apprenticeship and how you can contribute.
