At a Glance
- Tasks: Support social care administration and be the first point of contact for enquiries.
- Company: Join a dedicated team making a real difference in the community.
- Benefits: Competitive salary, generous holiday, hybrid working, and extensive training opportunities.
- Other info: Enjoy a great work-life balance with numerous employee benefits.
- Why this job: Make an impact in social care while developing your skills in a supportive environment.
- Qualifications: GCSEs in Maths and English, or equivalent experience in social care.
The predicted salary is between 24000 - 28000 £ per year.
Are you passionate about making a difference to our citizens and the district that they reside in? Then, we have an exciting opportunity for you to join our Team.
This is an excellent opportunity for someone who is wanting to develop their skills and knowledge within the Social Care and Health sector. In this role you will be an integral part of a multi‑disciplinary team committed to delivering the highest administration support.
As a Business Support Assistant, you will be responsible for the daily planning and organisation of work, acting as the first point of contact for a wide range of enquiries, handling routine and non‑routine queries, processing equipment orders, and reporting equipment breakdowns both verbally and in writing. You will use advanced organisational, communication, IT and telephone skills to ensure continuity of the service each day. A key part of the role is delivering a responsive, high‑quality business support function to internal and external customers.
Key Responsibilities
- You will work closely with:
- Knowledge and understanding of business administration systems and procedures.
- Experience working both independently and as part of a team in a busy office environment.
- Excellent communication and organisational skills.
- The ability to learn quickly and adapt to new situations.
- A positive, flexible attitude towards change.
Essential Requirements
- 4 GCSE “C” or above grades, or equivalent, including Maths and English, or equivalent and significant experience of working in an adult social care setting.
- ICT Qualification such as ECDL, ICT GCSE or equivalent experience.
Benefits
- A competitive salary.
- Generous holiday entitlement with the option to buy up to 10 extra days of annual leave.
- Hybrid working (subject to role suitability).
- Access to high‑quality training programs to advance your career to the next level.
- Committed to supporting the wellbeing of our staff.
- Resilient teams need good work‑life balance and supportive leadership.
- Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
- Local Government Pension Scheme (LGPS) and a Shared Cost Additional Voluntary Contributions (AVC) scheme providing a tax‑efficient way to increase our pension.
- Great range of benefits including an Employee Assistant Programme, discounted membership to leisure facilities with free 12 weeks exercise program, discounts for a range of retail, entertainment, health and leisure providers, a cycle to work scheme, and many more.
Hybrid Business Support Assistant — Social Care Admin in Wakefield employer: Wakefield Council
Join a dedicated team that is passionate about making a positive impact in the community through the Social Care and Health sector. As a Hybrid Business Support Assistant, you will benefit from a supportive work culture that prioritises employee wellbeing, offers generous holiday entitlements, and provides access to high-quality training programmes for career advancement. With flexible hybrid working options and a range of additional perks, including discounted transport and leisure memberships, this role is perfect for those looking to grow in a meaningful and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Business Support Assistant — Social Care Admin in Wakefield
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector on LinkedIn or at local events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions related to business support and social care. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you’ve managed tasks or projects in the past. We love seeing candidates who can demonstrate their ability to juggle multiple responsibilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals ready to make a difference in our community.
We think you need these skills to ace Hybrid Business Support Assistant — Social Care Admin in Wakefield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Assistant. We want to see how you can make a difference in our team!
Showcase Your Communication Skills:Since communication is key in this role, use clear and concise language in your application. We love seeing candidates who can express themselves well, so don’t hold back!
Highlight Relevant Experience:If you've got experience in social care or administration, make it shine! We’re looking for those who can hit the ground running, so share any relevant roles or responsibilities you've had.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Wakefield Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Assistant in the Social Care sector. Familiarise yourself with the key tasks mentioned in the job description, like handling enquiries and processing equipment orders. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples from your past experiences where you've effectively communicated with colleagues or clients. Think about how you handled routine and non-routine queries, as well as any situations where you had to adapt your communication style to suit different audiences.
✨Demonstrate Your Organisational Abilities
Be ready to discuss how you manage your time and organise your workload. You might want to share specific strategies or tools you use to stay organised, especially in a busy office environment. Highlighting your ability to prioritise tasks will show that you're well-suited for the fast-paced nature of the role.
✨Embrace Flexibility and Adaptability
The job requires a positive attitude towards change, so be prepared to talk about times when you've successfully adapted to new situations or challenges. Share examples that illustrate your resilience and willingness to learn, which are essential traits for thriving in a multi-disciplinary team.
