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- Tasks: Interview homeless applicants and provide sensitive housing options advice.
- Company: Join Wakefield Council's busy Housing Needs Service.
- Benefits: 25 days holiday, pension scheme, and discounted transport.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Level 3 qualifications or significant relevant experience required.
- Other info: Flexible working with a mix of home and office environments.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a highly motivated and committed Housing Options Advisor to join our very busy Housing Needs Service. You must have highly effective interpersonal skills, the ability to communicate effectively at all levels, and personal resilience to working with challenging people. To be successful in this post you will need to be highly organised, able to work within strict deadlines, and have good IT skills.
What I might be doing?
- To interview homeless applicants and gather relevant information regarding their homelessness.
- To ensure that all homeless applicants have had their circumstances fully assessed.
- To make relevant third-party enquiries and obtain information to help establish details of the case.
- To manage a case load ensuring that appropriate work is undertaken to prevent homelessness and the need for emergency/temporary accommodation wherever possible.
- To provide homeless applicants with a full appraisal of their situation providing realistic and assertive but sensitive housing options advice.
Essential requirements:
- Level 3 qualifications (National Qualifications Framework in the UK) or able to demonstrate significant relevant experience.
- Good knowledge of Homeless legislation, guidance and good practice.
- Good knowledge of accommodation options and services for homeless and vulnerable people within the district.
What can I expect?
- This is a Full-Time post of 37 hours per week.
- 25 days of Holidays plus 8 Bank Holidays.
- Support and ongoing training.
- Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
- The Local Government Pension Scheme (LGPS).
- Great range of benefits including discounted membership to our excellent leisure facilities with free 12 weeks exercise program with a dedicated personal trainer, discounts for a range of retail, entertainment, health and leisure providers, cycle to work scheme and many more.
- Based in the centre of Wakefield, this role involves a mixture of home and office working at present.
Want to Know More?
If you would like to know more about the role, the recruitment process or working for Wakefield Council feel free to contact Nicola Greenwood / Richard Dutchman. Tel: 01924 304367 E-mail: housingoptionsduty@wakefield.gov.uk
To apply please click the Apply Now link below.
Housing Options Advisor x 2 in Wakefield employer: Wakefield Council
Contact Detail:
Wakefield Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Options Advisor x 2 in Wakefield
✨Tip Number 1
Get to know the company! Research Wakefield Council and their Housing Needs Service. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your interpersonal skills! Since this role involves working with challenging people, consider role-playing scenarios with friends or family. This will help you feel more confident and prepared for real-life situations.
✨Tip Number 3
Be organised! Create a checklist of the key skills and experiences you want to highlight during your interview. This will keep you focused and ensure you don’t miss any important points when discussing your suitability for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team at Wakefield Council.
We think you need these skills to ace Housing Options Advisor x 2 in Wakefield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Housing Options Advisor role shine through. We want to see that you're genuinely motivated to help those in need and that you understand the importance of the work we do.
Highlight Relevant Experience: Make sure to showcase any relevant experience you have, especially if it relates to homelessness or housing services. We’re looking for candidates who can demonstrate their knowledge of housing legislation and their ability to handle challenging situations.
Be Organised and Clear: Your application should be well-structured and easy to read. We appreciate candidates who can communicate effectively, so make sure your points are clear and concise. This reflects the organisational skills we value in our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows that you’re proactive and keen to join our team at StudySmarter.
How to prepare for a job interview at Wakefield Council
✨Know Your Stuff
Make sure you brush up on your knowledge of homelessness legislation and the services available for vulnerable people. Being able to discuss these topics confidently will show that you're serious about the role and understand the challenges involved.
✨Show Off Your Interpersonal Skills
Since this role involves working with challenging individuals, practice how you'll demonstrate your effective communication skills. Think of examples from your past experiences where you've successfully navigated difficult conversations or situations.
✨Be Organised and Ready
Prepare a list of questions you might ask during the interview. This shows that you're organised and genuinely interested in the role. Also, think about how you can manage a case load effectively and be ready to discuss your strategies.
✨Demonstrate Resilience
Be prepared to talk about how you handle stress and challenging situations. Share specific examples that highlight your resilience and ability to stay calm under pressure, as this is crucial for a Housing Options Advisor.
