At a Glance
- Tasks: Join a multi-disciplinary team providing top-notch admin support in social care.
- Company: A dedicated organisation focused on improving citizens' lives and community wellbeing.
- Benefits: Competitive salary, generous holiday, hybrid working, and extensive training opportunities.
- Other info: Enjoy a great work-life balance with numerous employee perks and discounts.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: GCSEs in Maths and English, plus experience in adult social care or business admin.
The predicted salary is between 24000 - 28000 £ per year.
Are you passionate about making a difference to our citizens and the district that they reside in? Then, we have an exciting opportunity for you to join our Team.
About the Role
This is an excellent opportunity for someone who is wanting to develop their skills and knowledge within the Social Care and Health sector. In this role you will be an integral part of a multi‑disciplinary team committed to delivering the highest administration support. As a Business Support Assistant, you will be responsible for the daily planning and organisation of work, acting as the first point of contact for a wide range of enquiries, handling routine and non‑routine queries, processing equipment orders, and reporting equipment breakdowns both verbally and in writing. You will use advanced organisational, communication, IT and telephone skills to ensure continuity of the service each day. A key part of the role is delivering a responsive, high‑quality business support function to internal and external customers.
Key Responsibilities
- You will work closely with:
- Knowledge and understanding of business administration systems and procedures.
- Experience working both independently and as part of a team in a busy office environment.
- Excellent communication and organisational skills.
- The ability to learn quickly and adapt to new situations.
- A positive, flexible attitude towards change.
Essential Requirements
- 4 GCSE “C” or above grades, or equivalent, including Maths and English, or equivalent and significant experience of working in an adult social care setting.
- ICT Qualification such as ECDL, ICT GCSE or equivalent experience.
Benefits
- A competitive salary.
- Generous holiday entitlement with the option to buy up to 10 extra days of annual leave.
- Hybrid working (subject to role suitability).
- Access to high‑quality training programs to advance your career to the next level.
- Committed to supporting the wellbeing of our staff.
- Resilient teams need good work‑life balance and supportive leadership.
- Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
- Local Government Pension Scheme (LGPS) and a Shared Cost Additional Voluntary Contributions (AVC) scheme providing a tax‑efficient way to increase our pension.
- Great range of benefits including an Employee Assistant Programme, discounted membership to leisure facilities with free 12 weeks exercise program, discounts for a range of retail, entertainment, health and leisure providers, a cycle to work scheme, and many more.
Business Support Assistant in Wakefield employer: Wakefield Council
Join a dedicated team that is passionate about making a positive impact in our community as a Business Support Assistant. With a strong focus on employee wellbeing, we offer generous holiday entitlements, hybrid working options, and access to high-quality training programmes to help you grow in the Social Care and Health sector. Our supportive work culture, combined with a range of benefits including discounted transport and leisure memberships, makes us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant in Wakefield
✨Tip Number 1
Network like a pro! Reach out to people in the social care and health sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to business support roles. Think about how your skills match the job description and be ready to share examples of your organisational and communication skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It shows you're keen and professional.
✨Tip Number 4
Apply through our website for the best chance at landing that Business Support Assistant role. We love seeing applications directly from motivated candidates who are eager to make a difference!
We think you need these skills to ace Business Support Assistant in Wakefield
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for making a difference shine through. We want to see how much you care about supporting our citizens and the community!
Tailor Your Experience:Make sure to highlight any relevant experience you have in business administration or social care. We love seeing how your skills align with what we do, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and structure your thoughts well. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate!
How to prepare for a job interview at Wakefield Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Assistant. Familiarise yourself with the key tasks mentioned in the job description, like handling enquiries and processing equipment orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you handled difficult queries or worked as part of a team. Practising these scenarios will help you articulate your experiences clearly during the interview.
✨Demonstrate Your Organisational Skills
Being organised is key for a Business Support Assistant. Come prepared with examples of how you've managed multiple tasks or projects simultaneously. You could even create a simple plan or checklist to showcase your organisational abilities, which can impress the interviewers.
✨Embrace Change with a Positive Attitude
The job requires a flexible attitude towards change, so be ready to discuss how you've adapted to new situations in the past. Share specific instances where you successfully navigated changes in your work environment, highlighting your resilience and willingness to learn.
