At a Glance
- Tasks: Process financial assessments and personal budgets, ensuring timely payments and debt recovery actions.
- Company: Join Wakefield Council's Personalisation & Assessment Team, dedicated to community impact.
- Benefits: Enjoy a competitive salary, generous holiday entitlement, and access to high-quality training programs.
- Other info: Positions are temporary, with 37 hours per week across three roles.
- Why this job: Make a real impact in the community while enjoying hybrid working options.
- Qualifications: High level of accuracy, numeracy, and excellent communication skills are required.
The predicted salary is between 37000 - 44500 £ per year.
An opportunity has arisen for 3 X 37-hour Temporary Assessment, Payment & Monitoring Officers within the Personalisation & Assessment Team. The successful applicants will be responsible for:
- Processing financial assessments and personal budgets.
- Calculating and processing appropriate and timely payments.
- Providing support and guidance to staff and service users regarding Financial Assessments and Personal Budgets.
- Explaining the charging, financial assessment, payment, and debt recovery process to a wide cross-section of individuals with differing levels of understanding.
- Ensuring that financial contributions are paid timely and that personal budgets are spent appropriately in line with the individual's agreed budget allocation.
- Liaising and agreeing appropriate debt recovery actions where financial contributions are not paid or personal budgets are misspent.
- Undertaking visits to vulnerable service users or representatives in their own homes or across the district regarding monitoring and recovery of monies for cash personal budgets, commissioned services, and joint funded cases with children and education.
A high level of accuracy and numeracy, with excellent written, oral communication, negotiation & persuasion skills are required.
What can I expect?
- A competitive salary.
- Generous holiday entitlement with the option to buy up to 10 extra days of annual leave.
- Hybrid working (subject to role suitability).
- Access to high-quality training programmes to advance your career to the next level.
- Support for the wellbeing of our staff, recognising the need for good work-life balance and supportive leadership.
- Discounted and subsidised public transport.
- Local Government Pension Scheme (LGPS) and a Shared Cost Additional Voluntary Contributions (AVC) scheme.
- A great range of benefits including an Employee Assistance Programme, discounted membership to leisure facilities, discounts for retail, entertainment, health and leisure providers, a cycle to work scheme, and many more.
If you would like to know more about the role, the recruitment process or working for Wakefield Council, feel free to contact Emma Barker at 01924 307317 or ebarker@wakefield.gov.uk.
Join us and make a real impact in the community. Apply today to become a valued member of our team!
Assessment, Payment and Monitoring Officer x3 in Wakefield employer: Wakefield Council
Wakefield Council offers a supportive environment with a focus on staff wellbeing and work-life balance. Employees benefit from discounted public transport and a Local Government Pension Scheme. The Personalisation & Assessment Team is committed to making a positive difference in the community.
