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- Tasks: Support the Wakefield Equipment and Wheelchair Service with daily planning and communication.
- Company: Join Wakefield Council, a supportive and inclusive workplace.
- Benefits: In-house training, flexible working, and a chance to develop your skills.
- Why this job: Be part of a multi-disciplinary team making a real difference in social care.
- Qualifications: Good organisational skills and a positive attitude towards change.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen for 2 posts Business Support Assistants delivering an effective and competent level of support for Wakefield Equipment and Wheelchair Service. This is an excellent opportunity for someone who is wanting to develop their skills and knowledge within the Social Care and Health sector. In this role, you will be an integral part of a multi-disciplinary team who are committed to delivering the highest administration support and where you will be valued for your skills.
Main responsibilities:
- Will be responsible for the daily planning and organising of work, acting as first point of contact, dealing independently with complex, routine and non-routine enquiries, orders of equipment and breakdown of equipment from a range of colleagues, partners and members of the public either verbally or in writing.
- You will be utilising advanced planning skills, excellent communication, IT and telephone skills to promote and ensure the continuity of the Service on a daily basis.
- To contribute to a high-quality business support function ensuring delivery is responsive to internal and external customers.
- In addition, you will work closely with other Business Support Assistants, Clinicians, Administration Coordinator and Team Manager.
We are looking for:
- Knowledge and understanding of business administration systems and procedures.
- Experience of working both as part of a team and on own initiative in a busy office environment.
- Excellent organisational and communication skills.
- A quick learner.
- Displays a positive attitude to change and is willing to work flexibly.
Training and contact:
In-house training will be provided for you to undertake this role. If you would like an informal discussion or would like to know further about the role, please contact Gillian Davey or Kirsty Gaunt on 01924 302447.
Want to Know More?
If you would like to know more about the role, the recruitment process or working for Wakefield Council feel free to contact Kirsty Gaunt. Tel: 01924 302447 E-mail: kirstygaunt@wakefield.gov.uk
Safeguarding & Compliance:
Wakefield Council is wholly committed to ensuring children and vulnerable adults are fully supported and safe. We are dedicated to the safeguarding of all children and vulnerable adults whilst promoting their welfare. We expect all staff and volunteers to share this responsibility.
DBS (Disclosure & Barring Service): The successful applicant will be required to complete a Disclosure Application Form and to provide criminal conviction information.
Diversity: Having a diverse workforce that is reflective of the communities we serve helps us to achieve the best outcomes for all. We encourage applications from everyone and actively seek to ensure that everyone feels included in the workplace so that we can make the most of our differences.
244828 - Business Support Assistant X2 in Wakefield employer: Wakefield Council
Contact Detail:
Wakefield Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 244828 - Business Support Assistant X2 in Wakefield
✨Tip Number 1
Network like a pro! Reach out to people in the social care and health sector, especially those who work at Wakefield Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to business support. Think about how your skills match the job description and be ready to share examples of your organisational and communication skills.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the team, let them know how excited you are about the opportunity to contribute to their multi-disciplinary team and support the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Wakefield Council team.
We think you need these skills to ace 244828 - Business Support Assistant X2 in Wakefield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Assistant. We want to see how you can contribute to our multi-disciplinary team!
Show Off Your Communication Skills: Since this role involves dealing with complex enquiries, it's crucial to demonstrate your excellent communication skills in your written application. Use clear and concise language to showcase your ability to convey information effectively.
Highlight Your Organisational Skills: As a Business Support Assistant, you'll need to juggle various tasks. Be sure to mention any relevant experience that showcases your organisational abilities and how you manage your time efficiently.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, you’ll ensure that your application reaches us without any hiccups!
How to prepare for a job interview at Wakefield Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Assistant. Familiarise yourself with the key tasks mentioned in the job description, such as handling enquiries and managing equipment orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you dealt with complex enquiries or worked as part of a team. Practising these scenarios will help you articulate your experience clearly during the interview.
✨Demonstrate Your Organisational Skills
Being organised is key for a Business Support Assistant. Come prepared with examples of how you've successfully managed multiple tasks or projects at once. You could even mention any tools or systems you’ve used to stay organised, which will show that you can handle the demands of a busy office environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if it's the right fit for you. Consider asking about the team dynamics, training opportunities, or how success is measured in this position. It’s a great way to leave a positive impression!
