At a Glance
- Tasks: Provide top-notch reception and admin support in a busy, rewarding environment.
- Company: Join a dedicated team in Adult Social Care, making a difference every day.
- Benefits: Enjoy excellent benefits, comprehensive training, and opportunities for personal growth.
- Other info: Dynamic role with a supportive team and a chance to develop your skills.
- Why this job: Be the first point of contact, helping people and making their day better.
- Qualifications: 4 GCSEs at grade C or above, or relevant experience required.
The predicted salary is between 24000 - 28000 € per year.
Do you have excellent organisational skills with an interest in working in Adult Social Care? Do you want to work in a welcoming, rewarding, yet busy environment working front line as part of a rewarding team? Are you self‑motivated, enthusiastic and have excellent administration skills? If so, we would love to hear from you!
We are seeking to appoint a fulltime Receptionist / Administration Officer who will provide an effective and high quality reception and administrative support service within Connecting Care, ensuring customers, visitors and contractors receive high levels of customer support on arrival at bases across the district. You will be the first point of contact for users and visitors to the building, dealing independently with routine enquiries and requests for information from a range of colleagues, partners and members of the public, working within the Councils Customer Care policy and displaying a can‑do attitude.
This permanent opportunity offers excellent benefits, and you will be fully supported with a comprehensive induction programme and opportunities for further learning.
The successful candidate will require:
- 4 GCSE “C” or above grades, or equivalent level qualifications; or relevant experience in a similar role.
- ICT qualification such as ECDL, ICT GCSE or demonstrate experience.
- Relevant experience of working in a similar function.
- Excellent organisational skills with the ability to work on own initiative and manage own workload.
- Excellent written, verbal and interpersonal skills with the ability to communicate effectively with a wide range of customers.
Working in Adult Social Care is challenging and rewarding, and our Support Services Team provide a vital role in ensuring business needs are met across the service.
Receptionist / Administration Officer employer: Wakefield Council
As a leading provider in Adult Social Care, we pride ourselves on fostering a supportive and inclusive work environment where our Receptionist / Administration Officer can thrive. With a strong emphasis on employee development, we offer comprehensive training and growth opportunities, ensuring that our team members feel valued and empowered. Located in a vibrant community, our organisation not only provides competitive benefits but also the chance to make a meaningful impact in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Administration Officer
✨Tip Number 1
Get to know the company! Research Connecting Care and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Receptionist / Administration Officer, you'll be the first point of contact. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle enquiries smoothly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to Adult Social Care. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our platform. It shows initiative and helps us keep track of your application easily.
We think you need these skills to ace Receptionist / Administration Officer
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your organisational skills in your application. We want to see how you manage your time and tasks, especially in a busy environment like ours!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Receptionist / Administration Officer role.
Be Personable:Since you'll be the first point of contact for visitors, let your personality shine through in your application. We love a can-do attitude and enthusiasm, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Wakefield Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Receptionist / Administration Officer in Adult Social Care. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Organisational Skills
Since excellent organisational skills are crucial for this role, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and handle busy environments, as this will demonstrate your ability to thrive in their setting.
✨Practice Your Communication
As the first point of contact, strong communication skills are essential. Practice answering common interview questions out loud, focusing on clarity and confidence. You might even want to role-play with a friend to get comfortable with articulating your thoughts and responding to queries.
✨Embrace the Can-Do Attitude
The job description highlights a 'can-do attitude', so be prepared to share instances where you've gone above and beyond to help others. Whether it’s resolving a customer issue or supporting a colleague, showcasing your proactive approach will resonate well with the interviewers.
