Passenger Assistants

Passenger Assistants

Wakefield Full-Time 20000 - 28000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support vulnerable children and adults on their journeys to school or college.
  • Company: Join Wakefield, dedicated to helping children and young people achieve their potential.
  • Benefits: Enjoy a supportive environment, competitive pay, and training opportunities.
  • Why this job: Make a real difference in lives while working with a passionate team.
  • Qualifications: Experience in caring for people, especially those with disabilities, is essential.
  • Other info: Flexible hours and varied routes; DBS check required.

The predicted salary is between 20000 - 28000 Β£ per year.

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Are you looking for a role that is genuinely rewarding and allows you the chance to make a real difference to peoples’ lives? We are currently recruiting permanent and relief Passenger Assistants for routes across the district and beyond (e.g. Barnsley, Halifax and Doncaster).

At Wakefield our vision is to support our children and young people to ensurethey are happy healthy safe and ambitious so we can work together to help them achieve their potential and dreams. If you share this ethos, then we really want to hear from you.

About you:

You will get on well with people, have a compassionate and supportive nature and be patient and understanding. You will also need to have previous experience of caring for people and have and/or experience of disabilities and medical conditions. You must also be very reliable and flexible and willing to participate in induction and training.

About the role:

The Home to School Transport Service provides transport for children and young people from age 2 to 24 years. You will be supporting vulnerable children and adults with learning difficulties and disabilities, travelling on Council transport to and from school/college. Working closely with the driver you will ensure that the passengers in your care have a safe and enjoyable journey and will be responsible for ensuring seatbelts / harnesses are worn, that children are safely strapped into the appropriate seating and you can physically manoeuvre and secure occupied wheelchairs.

You will travel on a range of different vehicles (e.g. taxis, minibuses, specially adapted vehicles) and will be picked up and dropped off by the Operator at your home address. Most children will attend normal school session times whilst others will have timetables tailored to respond to their individual needs.

Hours will vary depending on how many children are on the vehicle, where you and the children live or where the school is located. Routes and hours may vary and change often at short notice and as changes can occur at any time throughout the year your hours will also be adjusted to reflect these changes

What we’ll offer in return

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do. We offer a good rate of pay, a great set of terms and conditions and training opportunities.

An Enhanced Disclosure and Barring Service (DBS) check is required for this role. A conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.

For further information please contactAndrew Coleman & Helen Jackson ()

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Passenger Assistants employer: Wakefield Council

At Wakefield, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of children and young people. Our supportive work culture fosters compassion and teamwork, while offering competitive pay and comprehensive training opportunities that empower our Passenger Assistants to grow both personally and professionally. Join us in creating a safe and enjoyable environment for our passengers, where your contributions truly matter.
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Contact Detail:

Wakefield Council Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Passenger Assistants

✨Tip Number 1

Familiarise yourself with the specific needs of children and young people with disabilities. Understanding their challenges and how to support them will not only help you in the role but also impress during any interviews.

✨Tip Number 2

Highlight your previous experience in caring roles, especially if it involves working with vulnerable individuals. Be ready to share specific examples of how you've made a positive impact in similar situations.

✨Tip Number 3

Demonstrate your flexibility and reliability by being open about your availability. Since the hours can change frequently, showing that you're adaptable will make you a more attractive candidate.

✨Tip Number 4

Prepare to discuss your approach to teamwork, especially in relation to working closely with drivers and other staff. Emphasising your ability to collaborate effectively will show that you’re a team player, which is crucial for this role.

We think you need these skills to ace Passenger Assistants

Compassionate Nature
Patience
Understanding of Disabilities
Experience in Caregiving
Reliability
Flexibility
Communication Skills
Teamwork
Safety Awareness
Ability to Assist with Mobility
Problem-Solving Skills
Adaptability to Changing Situations
Empathy
Time Management

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Passenger Assistant. Highlight your relevant experience in caring for people, especially those with disabilities or medical conditions.

Tailor Your CV: Make sure your CV reflects your compassionate nature and any previous experience you have in similar roles. Include specific examples that demonstrate your reliability, flexibility, and ability to work with vulnerable individuals.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in people's lives. Mention why you are drawn to this role and how your values align with the organisation's vision of supporting children and young people.

Prepare for the DBS Check: Be ready for the Enhanced Disclosure and Barring Service (DBS) check as part of the application process. If you have any past convictions, think about how you can address them positively during the interview.

How to prepare for a job interview at Wakefield Council

✨Show Your Compassion

During the interview, highlight your compassionate nature and ability to connect with people. Share specific examples of how you've supported individuals in challenging situations, especially those with disabilities or learning difficulties.

✨Demonstrate Reliability

Emphasise your reliability and flexibility. Discuss any previous roles where you had to adapt to changing circumstances or schedules, as this is crucial for a role that involves varying hours and routes.

✨Understand the Role

Make sure you have a clear understanding of the responsibilities of a Passenger Assistant. Familiarise yourself with the importance of safety measures, such as securing seatbelts and wheelchairs, and be prepared to discuss how you would handle these tasks.

✨Express Your Commitment to Training

Since the role requires participation in induction and training, express your eagerness to learn and grow. Mention any relevant training or certifications you have, and your willingness to undertake further training to enhance your skills.

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