At a Glance
- Tasks: Support social care professionals with essential administrative tasks in a dynamic environment.
- Company: Join Wakefield Council, a supportive organisation dedicated to Adult Social Care.
- Benefits: Enjoy excellent benefits, a comprehensive induction, and opportunities for further learning.
- Other info: This role requires fluency in English as per the Immigration Act 2016.
- Why this job: Make a real impact in Adult Social Care while developing your skills in a rewarding role.
- Qualifications: Strong IT skills, organisational abilities, and a passion for customer service are essential.
The predicted salary is between 28800 - 43200 £ per year.
Do you have excellent business administration skills with an interest in working in Adults Social Care?
Do you want to work flexibly with home working opportunities and be part of a busy yet rewarding environment?
Are you self-motivated, enthusiastic and have excellent organisational skills?
If so, we would love to hear from you!
Co-ordination Support Officers play a vital role in Adults Social Care, providing administrative support to the social care professionals. This permanent opportunity offers excellent benefits, and you will be fully supported with a comprehensive induction programme and opportunities for further learning.
The post is based at Grange View, Outwood with the Communities Team for Learning Disabilities on behalf of Support Services.
However, there is an expectation that you will occasionally support other teams within Support Services. This will be remotely via an electronic dashboard and with occasional travel to other bases across the district. This is in line with supporting organisational and business need; a good level of flexibility will be required as a CSO.
The right person will be:
- Solution focused
- Motivated
- Flexible
- Resilient
The right person will hold:
- Excellent IT skills including Microsoft Word, Outlook, Excel and the ability to learn new IT systems quickly and input data accurately.
- Knowledge and understanding of administrative processes.
- An excellent telephone manner with good customer service skills.
- Great team working skills with excellent organisational and time management skills.
- Minute taking experience, or a willingness to learn.
- Experience in diary management, planning and organising work for self and others.
- Excellent communication and interpersonal skills.
Working in Adult Social Care is challenging and rewarding, and our Co-ordination Support Officers undertake a vital role.
Want to know more?
If you would like to know more about the role, the recruitment process or working for Wakefield Council, feel free to contact.
Co-ordination Support Officer in Wakefield employer: Wakefield Council
Wakefield Council is an excellent employer, offering a supportive and inclusive work environment for those passionate about making a difference in Adult Social Care. With a comprehensive induction programme and opportunities for professional development, employees can thrive while contributing to the well-being of the community. The council values teamwork, communication, and personal growth, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Co-ordination Support Officer in Wakefield
✨Tip Number 1
Familiarise yourself with the specific administrative processes used in Adult Social Care. Understanding the nuances of this sector will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your IT skills, especially with Microsoft Word, Outlook, and Excel. Consider taking a quick online course or tutorial to ensure you're confident in using these tools, as they are essential for the Co-ordination Support Officer role.
✨Tip Number 3
Practice your telephone manner and customer service skills. Since you'll be interacting with social care professionals and possibly clients, being able to communicate clearly and professionally over the phone is crucial.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when applying for the position.
We think you need these skills to ace Co-ordination Support Officer in Wakefield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your business administration skills and any relevant experience in Adult Social Care. Emphasise your organisational skills, IT proficiency, and any experience with diary management or minute taking.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention specific skills such as your excellent telephone manner and customer service abilities, and how they relate to the position.
Highlight Relevant Experience:In your application, be sure to include examples of your previous work that demonstrate your ability to manage tasks effectively, work as part of a team, and communicate well with others. This will show that you understand the demands of the role.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Co-ordination Support Officer role.
How to prepare for a job interview at Wakefield Council
✨Showcase Your Organisational Skills
As a Co-ordination Support Officer, you'll need excellent organisational skills. Be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the busy environment mentioned in the job description.
✨Demonstrate IT Proficiency
Since the role requires strong IT skills, make sure to highlight your experience with Microsoft Word, Outlook, and Excel. You could even mention any new IT systems you've quickly learned in previous roles to show your adaptability.
✨Exhibit Strong Communication Skills
The job emphasises excellent communication and interpersonal skills. Prepare to give examples of how you've effectively communicated with colleagues or clients, especially in challenging situations. This will help illustrate your suitability for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to manage a difficult situation or provide support to a team member, as this will reflect your readiness for the challenges in Adult Social Care.
