Wakefield Council is seeking a Customer Service Advisor within Adults Social Care to deliver a caring, empathetic and efficient service, responding to individual customer needs. This 12-month maternity cover role focuses on championing the customer and improving the experience.
You will handle enquiries via telephone, email and e-forms, keep records in core systems, and adhere to GDPR. The role requires strong communication, computer skills and flexibility for shifts 07:00–19:00.
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Adult Social Care: Customer Advisor (Hybrid) – Training employer: Wakefield Council
Wakefield Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its staff. As a Care Assistant in the Rehab and Recovery Unit, you will have the opportunity to make a meaningful impact on the lives of service users while benefiting from ongoing training and career progression within a community-focused environment in Horbury.
