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- Tasks: Be the friendly face of Wakefield Equipment and Wheelchair Service, handling enquiries and providing admin support.
- Company: Join Wakefield Council, dedicated to supporting the community and promoting welfare for all.
- Benefits: Enjoy in-house training, flexible working options, and a supportive team environment.
- Why this job: Develop your skills in a rewarding role that makes a real difference in social care.
- Qualifications: No specific experience needed; just bring your positive attitude and willingness to learn!
- Other info: This role includes a six-month probation period and requires a DBS check.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen for the position of Receptionist delivering an effective and competent level of support for Wakefield Equipment and Wheelchair Service.
The role
This is an excellent opportunity for someone who is wanting to develop their skills and knowledge within Social Care and Health sector.
In this role you will be an integral part of a multi-disciplinary team who are committed to delivering the highest administration support and where you will be valued for your skills.
Main responsibilities
Will be responsible for acting as the first point of contact, meeting and greeting, dealing independently with routine and non-routine enquiries, providing administration support to other departments. Working with a range of colleagues, partners and members of the public either verbally or in writing. You will be utilising excellent communication, IT and telephone skills to promote and ensure the continuity of the service on a daily basis. In addition, you will work closely with Business Support Assistants, Clinicians, Administration Coordinator and Team Managers.
We are looking for
Knowledge and understanding of business administration systems and procedures
Experience of working both as part of a team and on own initiative in a busy office environment
Excellent organisational and communication skills
A quick learner
Displays a positive attitude to change and is willing to work flexibly
In-house training will be provided for you to undertake this role. If you would like an informal discussion or would like to know further about the role, please contact Gillian Davey or Kirsty Gaunt on 01924 302447.
Want to Know More?
If you would like to know more about the role, the recruitment process or working for Wakefield Council feel free to contact Bethany Ellis.
Tel: 01924302448
E-mail: bellis@wakefield.gov.uk
E-mail Correspondence
All correspondence regarding interviews and application progress will be sent via the e-mail address you have registered on this site with.
Please add the e-mail addresses below to your contacts or safe-senders list / check your junk mail folder to ensure that you don\’t miss important information regarding your application.
jobs@wakefield.gov.uk
hrdirect@wakefield.gov.uk
Safeguarding
Wakefield Council is wholly committed to ensuring children and vulnerable adults are fully supported and safe. We are dedicated to the safeguarding of all children and vulnerable adults whilst promoting their welfare. We expect all staff and volunteers to share this responsibility.
DBS (Disclosure & Barring Service)
The successful applicant will be required to complete a Disclosure Application Form and to provide criminal conviction information.
Fluency Duty
This post is subject to the Fluency Duty under Part 7 of the Immigration Act 2016. The post-holder is required to demonstrate an appropriate level of fluency under the duty as detailed within the job specification for the post.
Probation
In line with the Council’s Probation Procedure, certain positions may be subject to a six-month probationary period. This requirement does not apply to internal vacancies.
Diversity
Having a diverse workforce that is reflective of the communities we serve helps us to achieve the best outcomes for all. We encourage applications from everyone and actively seek to ensure that everyone feels included in the workplace so that we can make the most of our differences.
About Wakefield Council
Want to find out more about Wakefield Council, click here.
Happy to talk Flexible working
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243476 - Receptionist employer: Wakefield Council
Contact Detail:
Wakefield Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 243476 - Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a receptionist in the health and social care sector. Understanding the nuances of this role will help you demonstrate your knowledge during any informal discussions or interviews.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since you'll be the first point of contact, being able to convey information clearly and professionally is crucial. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Network with professionals already working in the health and social care sector. Attend local events or join online forums to connect with others who can provide insights and possibly refer you to opportunities.
✨Tip Number 4
Be prepared to discuss your adaptability and willingness to learn. The job description highlights the importance of flexibility and a positive attitude towards change, so think of examples from your past experiences that showcase these traits.
We think you need these skills to ace 243476 - Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administration and customer service. Use bullet points for clarity and focus on achievements that demonstrate your organisational and communication skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples of your past experiences that showcase your ability to handle enquiries and work as part of a team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist role.
How to prepare for a job interview at Wakefield Council
✨Research the Organisation
Before your interview, take some time to learn about Wakefield Equipment and Wheelchair Service. Understanding their mission, values, and the services they provide will help you tailor your responses and show genuine interest in the role.
✨Demonstrate Communication Skills
As a Receptionist, excellent communication is key. Prepare examples of how you've effectively communicated with colleagues and the public in previous roles. Be ready to showcase your verbal and written skills during the interview.
✨Showcase Your Organisational Abilities
The role requires strong organisational skills. Think of instances where you've successfully managed multiple tasks or prioritised effectively in a busy environment. Highlight these experiences to demonstrate your capability.
✨Prepare for Common Questions
Anticipate questions related to teamwork, flexibility, and handling enquiries. Practise your answers to common interview questions, focusing on how your skills align with the responsibilities outlined in the job description.