HR & Recruitment Assistant in Worcester

Contract Type: Fixed Term - Full-time (Asap to End of December)

Salary: £28-32k D.O.E.

Reporting to: Head of People

Location: Wake the Tiger - Bristol

WHO WE ARE

Wake The Tiger is a radical creative company born in the South West and the visionary force behind the world’s first Amazement Park®. We fuse immersive art, storytelling, and purpose to create unforgettable experiences that disrupt the norm and ignite transformation. Following the success of our Bristol site, we’re expanding to London in 2026 with an all-new immersive world designed to spark imagination and challenge perception on a whole new scale. Our mission is simple: We create immersive experiences for everyone, where art, storytelling and purpose collide - to inspire change today that transforms the world tomorrow.

THE ROLE

We are looking for a highly organised and proactive HR & Recruitment Assistant to support our Head of People across the full range of people activity. This is a generalist role with significant responsibility: you will be the engine that keeps our people operations running smoothly, managing systems, chasing documentation, supporting hiring processes, maintaining records, and helping ensure we remain compliant at every step. This is predominantly an administrative and coordination role, and we are looking for someone who takes genuine pride in getting the details right. You will be comfortable managing multiple priorities, following up persistently but professionally, and keeping things organised in a fast-moving environment. The role is fixed term to the end of December 2026, with the potential to become permanent.

You’ll be Responsible For:

• HR Administration & Systems

• Maintain and update our HR information system (BrightHR), ensuring all employee records are accurate and current
• Track and follow up on outstanding documentation including contracts, right to work evidence, signed policies, and onboarding paperwork
• Support the administration of probation reviews, including scheduling, chasing completion, and filing outcomes
• Monitor and record employee sickness absence, flagging patterns and maintaining accurate logs
• Maintain and update our organisational structure and staff lists
• Support the offboarding process, including leaver admin and system updates
• Assist with maintaining and filing HR documentation in line with our retention policies

• Advertise roles across relevant job boards and platforms, managing postings and keeping adverts current
• Support the coordination of interviews, including scheduling, communicating with candidates, and preparing materials
• Track applications and maintain our recruitment tracker, keeping it up to date at all stages
• Assist with drafting offer letters, contracts, and new starter documentation
• Support the administration of pre-employment checks including right to work verification
• Help coordinate induction schedules for new starters

• Support the set-up and maintenance of employee accounts across relevant platforms and systems
• Assist with GDPR compliance in relation to HR data, including managing access, data accuracy, and deletion requests
• Help maintain audit trails and documentation to support compliance requirements

• Track mandatory and role-specific training across the organisation, following up to ensure completion
• Coordinate booking of training courses and maintain records of completions and certifications
• Research training providers and options as required, presenting findings clearly
• Maintain the training tracker and support reporting on completion rates

• Produce regular people data reports (e.g. headcount, sickness, vacancies, training completion)
• Carry out research tasks to support HR projects and policy development
• Provide general administrative support to the Head of People across all areas of the people function
• Help maintain and improve HR templates, trackers, and processes

You’ll Bring the Following to the Role:

• Previous experience in an HR, recruitment, or people operations administrative role
• Strong organisational skills with excellent attention to detail
• Comfortable managing multiple tasks and following up proactively without being prompted
• Confident using HR information systems (experience of BrightHR is a bonus, but not required)
• A good understanding of the importance of confidentiality and data protection in HR contexts
• Strong written communication skills — clear, professional, and accurate
• Proficient in Microsoft Office / Google Workspace, particularly spreadsheets
• A collaborative working style with a calm, solutions-focused approach
• Desirable CIPD Level 3 (or working towards)
• Experience working in a creative, hospitality, retail, or events environment
• Familiarity with recruitment advertising platforms (e.g. Indeed, LinkedIn, Reed)
• Exposure to GDPR compliance in an HR context
• Experience supporting a standalone HR function

DIVERSITY & INCLUSION

At Wake the Tiger, we prioritise inclusive and fair recruitment practices. We value diversity in all its forms and welcome candidates regardless of gender, race, ethnicity, sexual orientation, disability status, age, or religion. We are committed to creating an inclusive workplace where everyone feels valued and respected, so please let us know if you require any reasonable adjustments during the recruitment process.

PRIVACY

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