Creative Coordinator in Newport, Wales

Role: Creative Coordinator

Hours: 40 hrs per week

Contract Type: Permanent

Salary: £30,000 per annum

Location: Wake the Tiger, 127 Albert Road, Bristol, BS2 0YA

Vision & Values

• INSPIRE - We inspire positive change through awe and amazement.
• DISRUPT - We disrupt by taking risks and challenging convention.
• BELIEVE - We believe action today can change the world tomorrow.

Who We Are

Wake The Tiger is a radical creative company born in the South West and the visionary force behind the world’s first Amazement Park®. We fuse immersive art, storytelling, and purpose to create unforgettable experiences that disrupt the norm and ignite transformation. Our mission is simple: We create immersive experiences for everyone, where art, storytelling and purpose collide - to inspire change today that transforms the world tomorrow.

THE ROLE

The Creative Coordinator plays a key role in delivering the narrative and creative vision of our Amazement Park®. Working closely with the Creative Producer, Production team and Immersive Performers, they ensure that live performance and in-world content align to create a cohesive, engaging and immersive visitor experience. Positioned at the intersection of performance and environmental storytelling, this role blends performer management with creative coordination. Responsibilities include overseeing the quality of costumes, props and performances to uphold high storytelling standards. The Creative Coordinator also leads the development and management of in-world audio, video, graphics, and copy using audits, feedback and visitor insights to continuously refine and elevate the park experience.

KEY RESPONSIBILITIES

• Creative Development
  • Contribute to the development of creative briefs for new projects by creating moodboards and drafting slide decks.
  • Providing narrative input into prop, tech and performance development.
  • Maintain the Creative Bible, ensuring all creative assets are well documented.
  • Support prototype testing and gather visitor feedback.
• Managing Immersive Performers
  • Line manage Immersive Performers, holding regular 1:1s to support development and well-being.
  • Oversee recruitment, onboarding, training and associated documentation.
  • Create and maintain performer track systems and ensure adherence.
  • Conduct regular creative audits and provide structured, constructive feedback.
  • Lead daily pre-shift briefs and post-shift debriefs.
  • Ensure costumes and props are performance-ready, consistent, and well maintained.
  • Manage prop and costume continuity, coordinating repairs and replacements as needed.
• Content Generation
  • Create in-world graphics that reflect narrative, environmental storytelling and operational needs.
  • Create and maintain story assets including clipboards, noticeboards, business cards, and signage.
  • Write in-world copy for props, signage, digital content, and themed environments.
  • Assist in the creation of in-world audio and video, ensuring consistency in fonts, tone, and branding.
  • Oversee formatting and backup of media files to ensure assets are easy to replicate and update.
  • Manage seasonal content updates across written, audio, and visual assets.
  • Write briefs and oversee the development of content produced by other team members and freelancers.
• Merchandise & Marketing Collaboration
  • Work closely with the Creative Producer and Gift Shop team to develop and expand merchandise ranges, aligning products with the park's creative vision.
  • Contribute creative copy for website, social media and marketing campaigns as required.
• Planning and Administration
  • Maintain well-organised spreadsheets and documentation.
  • Stay active on team platforms (G Drive, Notion, Slack, Google Calendar), tracking tasks and ensuring deadlines are met.
  • Oversee storage, labelling systems, and version control for creative assets.
  • Support the structure and upkeep of shared drives and content folders, reinforcing best practices across the department.
  • Take minutes in meetings as and when required.

SKILLS & ATTRIBUTES

• Essential
• Strong creative writing skills.
• Confident in developing moodboards, slide decks and creative briefs.
• Proficient in Adobe Creative Suite (e.g., Photoshop, Premiere Pro).
• Ability to design and format graphics for print and digital, with a good eye for layout and consistency.
• Experience managing performers in immersive or entertainment environments.
• Skilled in giving and receiving constructive feedback.
• Highly organised with strong attention to detail.
• Comfortable using tools like Notion, Slack, Google Drive, and Google Calendar.
• Able to manage multiple projects in a fast-paced, collaborative environment.
• Excellent communication and interpersonal skills.

This job description is a guideline and does not aim to detail every possible task and expectation. The role may change from time to time in line with business requirements.

DIVERSITY & INCLUSION

At Wake the Tiger, we prioritise inclusive and fair recruitment practices. We value diversity in all its forms and welcome candidates regardless of gender, race, ethnicity, sexual orientation, disability status, age, or religion. We are committed to creating an inclusive workplace where everyone feels valued and respected, so please let us know if you require any reasonable adjustments during the recruitment process.

PRIVACY

Please read our Privacy Notice describing how we may process, disclose and store your personal data if you apply for a role.