At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, Waitrose & Partners.
- Benefits: Enjoy flexible working hours, competitive pay, and a supportive team environment.
- Other info: Opportunities for career growth and a chance to thrive in a diverse workplace.
- Why this job: Be a vital part of a friendly team while making customers happy.
- Qualifications: Must be 18+, have a valid driving licence, and great customer service skills.
The predicted salary is between 24000 - 36000 € per year.
Customer Delivery Driver, Supermarket Assistant
About The Role As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you\'re not out on the road, you\'ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18-years or older to work in this role.
This range is provided by Waitrose & Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you\'ll need
- Full valid B-Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
About The Partnership We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important points to note
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Retail
Customer Delivery Driver, Supermarket Assistant in Reading employer: Waitrose
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in delivering exceptional service and quality products to our customers. Our inclusive work culture fosters personal growth and collaboration, ensuring that all employees feel valued and empowered to thrive. With flexible working options and a commitment to kindness and respect, joining our team as a Customer Delivery Driver means becoming part of a community dedicated to making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Reading
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This way, you can show how your passion for customer service aligns with their ethos of serving food lovers.
✨Tip Number 2
Practice your delivery skills! If you’ve got a valid driving licence, make sure you’re comfortable behind the wheel. You might even want to do a mock delivery run to get used to loading and unloading efficiently.
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you’ve built rapport with customers in the past. Remember, great customer service is key, so let your personality shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Waitrose team. Don’t wait too long, though – apply early to avoid missing out!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Reading
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with customers and make their day better, so share any relevant experiences that highlight your skills!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the role. Highlight your driving experience, time management skills, and any previous roles that involved teamwork or customer interaction. This helps us see why you’re a great fit for our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Waitrose
✨Know Your Routes
Before the interview, familiarise yourself with common delivery routes and any local landmarks. This shows that you’re proactive and understand the importance of efficient deliveries, which is key for a Customer Delivery Driver.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this aligns perfectly with the ethos of Waitrose and their commitment to quality service.
✨Demonstrate Time Management Abilities
Be ready to discuss how you manage your time effectively, especially when juggling multiple tasks like deliveries and shop duties. You might want to share specific strategies or tools you use to stay organised and on schedule.
✨Emphasise Teamwork and Adaptability
Since you'll be supporting the shop team as well, highlight your ability to work well in a team and adapt to changing situations. Share experiences where you’ve collaborated with others or adjusted to unexpected challenges.
