The John Lewis Partnership is seeking a Customer Experience Design Manager at Waitrose Bracknell Head Office. Hybrid working with three days in the office; 35 hours per week. Lead end-to-end customer journeys and shape the 3-year CX plan to drive passion points and commercial performance.
You will partner with cross-functional teams, translate insights into priority experiences, and coach teams to raise capability while aligning with the food lover ambition.
Experience Design Lead - Customer Journeys in Bracknell employer: Waitrose
At Waitrose, we pride ourselves on being an exceptional employer, offering a supportive and friendly work culture that values our Partners. As a Customer Delivery Driver in Banbury, you'll enjoy competitive pay, including a Night Premium for late shifts, and the opportunity to grow within a company that prioritises employee development and well-being. Join us to be part of a team that is passionate about delivering quality service and building lasting relationships with our customers.
