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For Companies At a Glance
- Tasks: Lead and develop a team while ensuring exceptional customer service and shop performance.
- Company: Join the largest employee-owned business in the UK, home of Waitrose and John Lewis.
- Benefits: Enjoy staff discounts, subsidised food, learning opportunities, and exclusive hotel access.
- Why this job: Make a real impact by driving a culture of excellence and teamwork.
- Qualifications: Experience in supervising teams in fast-paced, customer-focused environments.
- Other info: Flexible working options available to support your work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
Overview
About The Role
Do you enjoy leading and developing a team? Can you drive a culture of high standards and excellent service? Then our Waitrose Team Manager role might be the one for you. Multiple opportunities available on a permanent and secondment basis which include all locations mentioned in the additional locations section.
Night shift
If you are offered a Night's position, in addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Duties and Responsibilities
As Partners – members of the Partnership – it is our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It’s an ethos each and every Partner works by and you’ll carry into your own role too. As a Team Manager you’ll be responsible for influencing, motivating and guiding a team whilst driving the shop forward. You will contribute to the overall performance of our unique brand through exceptional shop keeping and line management skills. You’ll be a proactive role model for delivering superb customer service, overseeing the shop floor, to ensure our customers get the best experience. At times you’ll manage the entire day to day operation to optimise sales, profitability, customer satisfaction and minimising wastage. Equally you’ll promote a culture of continuous learning and delivering an outstanding Partner experience by unlocking their full potential.
Job Requirements
Key responsibilities
- You’ll ensure consistently high levels of availability and exceptional merchandising standards as well as delivering an efficient, legal, and secure store operation.
- You’ll take responsibility for the operational activity.
- Experience of supervising a team in a fast-moving, customer focused environment.
Additional Information
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.
Please consider the following when making your application:
- This role is subject to the following pre-employment screening: 2 year reference check.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Ensure you have an up-to-date CV.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important points to note
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Team Manager Various Locations employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager Various Locations
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Waitrose's values and mission. This way, you can show how your leadership style aligns with their ethos of high standards and excellent service.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or improved customer service. We want you to be ready to share these during your interview to demonstrate your fit for the Team Manager role.
✨Tip Number 3
Network like a pro! Reach out to current or former Waitrose Partners on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest roles and updates directly from us. Don’t miss out on your chance to join the Partnership!
We think you need these skills to ace Team Manager Various Locations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Team Manager role. Highlight your experience in leading teams and driving high standards, as these are key aspects of the job. We want to see how your skills align with our values!
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. Share examples of how you've motivated and developed your team in the past. We love to see proactive role models who can inspire others!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets to the point!
Apply Early!: Don’t wait until the last minute to submit your application. We sometimes close vacancies early if we get a lot of applications, so applying early gives you the best chance. Head over to our website and get your application in!
How to prepare for a job interview at Waitrose & Partners
✨Know the Partnership Inside Out
Before your interview, make sure you understand the ethos of the Partnership. Familiarise yourself with their values, especially around teamwork and customer service. This will help you demonstrate how you can contribute to their culture of high standards and excellent service.
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to influence and motivate your team. Prepare examples from your past experiences where you've successfully led a team in a fast-paced environment. Highlight how you drove performance and improved customer satisfaction.
✨Prepare for Operational Questions
Expect questions about managing day-to-day operations and optimising sales. Think about how you've handled similar responsibilities before. Be ready to discuss strategies you've implemented to ensure efficiency and minimise wastage.
✨Emphasise Continuous Learning
The Partnership values continuous improvement. Be prepared to talk about how you've promoted a culture of learning in your previous roles. Share specific examples of how you've helped team members unlock their potential and grow within their positions.
