At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service and maximise sales.
- Company: Join the UK's largest employee-owned business, home of John Lewis and Waitrose.
- Benefits: Enjoy competitive pay, evening and night premiums, and flexible working options.
- Other info: Be part of a culture that values kindness, respect, and personal growth.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Experience in team leadership within a fast-paced retail setting is essential.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
As a Team Manager in one of our Waitrose shops, you\'ll influence and motivate your team and be a positive role model for delivering outstanding Partner-led, customer service that is distinctively Waitrose. You will lead with strong leadership and teamwork skills to make a positive impression on customers and help maximise sales and profit.
Key Responsibilities
- Use commercial skills to maximise sales and profit while minimising wastage.
- Ensure consistently high levels of availability and merchandising and maintain an efficient, legal, and secure store operation.
- Improve and maintain customer satisfaction.
- Manage your team, including leading, organising holidays, and managing absences, using your people skills to inspire and develop others.
- Create a supportive culture of care, belonging, pace and productivity.
- Engage and lead partners in delivering and embedding change within your shop.
Essential Skills/experience You\'ll Need
- Experience of leading a team in a fast-paced, customer focused environment.
- People management skills.
- Innate passion for and understanding of retail.
- Resilience to support and plan your team’s response to change.
- Ability to influence stakeholders.
- Advanced communication skills.
Desirable Skills/experience You May Have
- Experience of supporting with the disciplinary and grievance process.
- Regulatory compliance management.
- Personal licence holder.
- Food hygiene level 3.
Pay and hours
In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at £3.50 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at £4.50 per hour for those enrolled onto Enhanced Hours Premium arrangements.
About The Partnership
We’re the largest employee owned business in the UK and home of our brands John Lewis and Waitrose. We’re Partners, driven by our purpose to build a happier world. We’re focused on retail excellence and delivering value, quality, and service in John Lewis and Waitrose.
As Partners we share ownership and contribute to our collective success, working together with kindness and respect. We strive to create an environment where everyone can thrive and be themselves.
Important points to note
Some roles may require pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information about vetting during the recruitment process. DBS checks may be carried out by a third-party; financial probity checks may also be required for some roles.
Vacancies can close early if a high number of applications is received. We support flexible working where possible, including flexible or compressed hours, job sharing, or shorter hour contracts. Please discuss this with the hiring manager during your interview.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Retail
Team Manager Nights in Birmingham employer: Waitrose & Partners
As a Team Manager at Waitrose, you will be part of the UK's largest employee-owned business, where your leadership will inspire a culture of care and productivity among your team. With competitive pay including evening and night premiums, and a commitment to employee growth and flexible working arrangements, Waitrose offers a supportive environment that values your contributions and fosters personal development. Join us in creating a positive impact on our customers and community while enjoying the benefits of being a Partner in a respected retail brand.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager Nights in Birmingham
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Team Manager Nights at Waitrose & Partners!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Waitrose & Partners or be willing to refer you for that Team Manager Nights position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Waitrose & Partners who’s on the lookout for their next Team Manager Nights star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Team Manager Nights role at Waitrose & Partners!
We think you need these skills to ace Team Manager Nights in Birmingham
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Waitrose & Partners. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Waitrose & Partners
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Waitrose & Partners. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
