Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire your team while ensuring top-notch customer service.
- Company: Join Waitrose & Partners, the UK's largest employee-owned business.
- Benefits: Enjoy flexible working hours and a supportive work-life balance.
- Why this job: Be part of a culture that values kindness, respect, and personal growth.
- Qualifications: Experience in team leadership and a passion for retail is essential.
- Other info: Part-time role with potential for career growth in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
Please note this role is only available on a part time basis. The pay shown on this advert is based on full time hours, as this role is only available on a part time basis the pay will be prorated.
As a Team Manager in one of our Waitrose shops, you will influence and motivate your team and be a positive role model for delivering outstanding Partner-led, customer service that is distinctively Waitrose, passionate Partners serving food lovers. Your strong leadership and team working skills will make all the difference to your team and, ultimately, the impression our customers have about the Waitrose brand. Keeping them returning again and again by earning their trust and loyalty for a lifetime, whilst helping to maximise sales and profit.
Key Responsibilities- Oversee the entire day-to-day operation of the shop.
- Use your commercial skills to maximise sales and profit while minimising wastage.
- Ensure consistently high levels of availability and merchandising as well as delivering an efficient, legal, and secure store operation.
- Improve and maintain customer satisfaction.
- Manage your team, from leading and inspiring to people related tasks like organising holidays and managing absences.
- Create a supportive culture of care, belonging, pace and productivity.
- Engage and lead partners in delivering and embedding change consistently and effectively within your shop.
- Experience of leading a team in a fast-paced, customer focused environment.
- People Management skills.
- Able to demonstrate an innate passion for and understanding of retail.
- Resilience to support and plan your team’s response to change.
- Ability to influence stakeholders.
- Advanced communication skills.
- Experience of supporting with the Disciplinary and Grievance process.
- Regulatory Compliance Management.
- Personal Licence Holder.
- Food Hygiene Level 3.
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
Team Manager employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager
✨Tip Number 1
Familiarise yourself with Waitrose's values and customer service philosophy. Understanding their commitment to quality and customer satisfaction will help you align your leadership style with their expectations.
✨Tip Number 2
Highlight your experience in fast-paced retail environments during your interactions. Be ready to share specific examples of how you've successfully led teams and improved customer satisfaction in similar settings.
✨Tip Number 3
Prepare to discuss your approach to team management and how you foster a supportive culture. Think about ways you've previously motivated your team and handled challenges, as this will resonate well with the role.
✨Tip Number 4
Network with current or former Waitrose employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading teams within fast-paced, customer-focused environments. Emphasise your people management skills and any relevant achievements that demonstrate your ability to motivate and inspire a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and your understanding of the Waitrose brand. Use specific examples from your past experiences to illustrate how you can contribute to their customer service ethos and team culture.
Highlight Relevant Skills: Clearly outline your advanced communication skills and resilience in managing change. Mention any experience with regulatory compliance or food hygiene if applicable, as these are desirable skills for the role.
Showcase Your Leadership Style: Describe your leadership style and how it aligns with Waitrose's values. Provide examples of how you've created a supportive culture in previous roles, focusing on care, belonging, and productivity.
How to prepare for a job interview at Waitrose & Partners
✨Showcase Your Leadership Skills
As a Team Manager, your ability to lead and inspire your team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how it positively impacted team performance.
✨Demonstrate Customer Focus
Waitrose prides itself on outstanding customer service. Be ready to discuss how you have previously improved customer satisfaction and loyalty, and share specific strategies you would implement to maintain high service standards.
✨Highlight Your Commercial Acumen
Understanding sales and profit maximisation is key for this role. Come prepared with examples of how you've used your commercial skills to drive sales or reduce costs in a retail environment.
✨Prepare for Change Management Questions
The role involves leading change within the shop. Think about times when you've successfully managed change, how you communicated it to your team, and the outcomes. This will show your resilience and adaptability.
