At a Glance
- Tasks: Keep shelves stocked, fulfil online orders, and support the team with customer service.
- Company: Join the largest employee-owned business in the UK, home to John Lewis and Waitrose.
- Benefits: Earn £13.60 per hour, rising to £13.85 after 90 days, with flexible hours.
- Why this job: Be part of a supportive culture where you can grow and make a difference.
- Qualifications: Good communication skills and a passion for customer service.
- Other info: Flexible roles available with opportunities for career development.
The predicted salary is between 28200 - 31200 £ per year.
As a Supermarket Assistant, you’ll help our difference be felt by our customers on every visit, providing the Partner‑led service and passion for food that our competitors can’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Alongside the great service you provide to our customers, your role will involve a variety of shop‑keeping related tasks to keep the operation running efficiently and productively.
Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell‑by dates.
- Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on‑demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills / experience
- Experience of working in a customer‑facing role is welcomed.
- Up‑to‑date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
We’re the largest employee‑owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Vacancies
- VACANCY 1 – Monday 14:00–22:00, Thursday 15:00–23:00, Saturday 07:00–15:00 – 22.5 hours per week
- VACANCY 2 – Monday 07:00–14:00, Thursday 15:00–23:00 – 15 hours per week
- VACANCY 3 – Monday 14:00–22:00, Tuesday 17:15–22:15, Friday 07:00–15:00, Saturday 07:00–15:00 – 26.25 hours per week
- VACANCY 4 – Sunday 15:00–23:00, Monday 15:00–23:00, Tuesday 17:00–23:00 – 20.75 hours per week
- VACANCY 5 – Monday 15:00–23:00, Tuesday 15:00–23:00, Thursday 17:00–23:00 – 20.75 hours per week
- VACANCY 6 – Wednesday 15:00–23:00, Friday 10:00–18:00, Saturday 10:00–18:00 – 22.5 hours per week
Pay & Working Hours
The pay rate is £13.60 per hour (£13.85 after 90 days). We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant, St Katharine Docks, (East 5) employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant, St Katharine Docks, (East 5)
✨Tip Number 1
Get to know the supermarket vibe! Visit St Katharine Docks, check out the layout, and observe how staff interact with customers. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Chat with current employees or even customers if you can. They might share insights about the work culture or tips on what the hiring managers are looking for. Plus, it shows initiative!
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've demonstrated teamwork or handled customer issues. We all love a good story, so make yours engaging and relevant to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest vacancies and updates right there, making it super easy to stay in the loop.
We think you need these skills to ace Supermarket Assistant, St Katharine Docks, (East 5)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love to see genuine enthusiasm and a bit of flair. Don’t just list your skills; tell us how they make you a great fit for the Supermarket Assistant role.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your experience in customer service and any relevant retail experience. We want to know how your background aligns with our key responsibilities!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a fantastic addition to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at Waitrose & Partners
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Supermarket Assistant. Familiarise yourself with stock replenishment, fulfilling online orders, and maintaining a tidy environment. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Effective communication is crucial in this role. Think of examples from your past experiences where you've worked well in a team or provided excellent customer service. Be ready to discuss how you handle difficult situations with customers or colleagues, as this will demonstrate your ability to thrive in a retail environment.
✨Stay Updated on Trends
Having up-to-date knowledge about food and drink trends can set you apart from other candidates. Do a bit of research on current popular products or dietary trends. Mentioning these during your interview shows that you're passionate about the industry and can contribute to the store's success.
✨Be Flexible and Open-Minded
Flexibility is key in retail, especially when it comes to covering various roles. Be prepared to discuss your availability and willingness to adapt to different tasks. Highlight any previous experiences where you've had to be flexible, as this will reassure the interviewer that you're a team player who can handle the dynamic nature of the job.