At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, John Lewis Partnership.
- Benefits: Flexible working hours, supportive environment, and a chance to be part of a caring team.
- Why this job: Make a real difference by delivering exceptional service and building customer relationships.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Part-time role with opportunities for growth and a focus on work-life balance.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. When you\\\’re not out on the road, you\\\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- You\\\’ll typically start your day in store and you\\\’ll be responsible for:
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered direct to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance and health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you\\\’ll need
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, walking up staircases, moving cages).
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed, however, we\\\’ll give you all of the training you need to perform at your best, everyday.
Various hours of part time work (22.5 hours per week) working Fridays 06:00-15:00 and Saturdays and Sundays 14:00-22:00
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note
- It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
- We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
- We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant, Customer Delivery Driver – Christmas employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant, Customer Delivery Driver – Christmas
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on John Lewis Partnership and Waitrose. Understanding their values and what makes them tick will help you connect better during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows you care about the role and respect the company’s image.
✨Tip Number 4
Apply through our website! We recommend using the JLP Jobs site to submit your application. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to navigate!
We think you need these skills to ace Supermarket Assistant, Customer Delivery Driver – Christmas
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Customer Delivery Driver. Highlight any relevant experience you have, especially in customer service or driving. This shows us that you understand what we're looking for and that you're genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on your skills and experiences that relate directly to the job.
Apply Early!: Don’t wait until the last minute to submit your application. We sometimes close vacancies early if we get a lot of applications, so applying early gives you the best chance. Plus, it shows us that you're proactive and eager to join our team!
How to prepare for a job interview at Waitrose & Partners
✨Know Your Routes
Familiarise yourself with the delivery routes and the areas you'll be covering. This shows that you're proactive and ready to hit the ground running. Plus, it’ll help you answer any questions about how you’d handle different situations on the road.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer. This role is all about being an ambassador for the Waitrose brand, so demonstrating your commitment to great service is key.
✨Be Ready for Physical Challenges
Since the job involves lifting crates and moving cages, be prepared to discuss how you can handle the physical demands of the role. You might even want to mention any relevant experience or fitness routines that keep you in shape for such tasks.
✨Embrace the Partnership Culture
Understand the values of John Lewis Partnership and be ready to talk about how you align with their mission of kindness and respect. Showing that you’re a team player who thrives in a collaborative environment will resonate well with the interviewers.