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For Companies At a Glance
- Tasks: Assist customers with a variety of shop-keeping tasks and provide excellent service.
- Company: Join the UK's largest employee-owned business, home to John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours and a supportive work-life balance.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Strong communication skills; customer-facing experience is a plus.
- Other info: Apply early as vacancies may close quickly due to high demand.
About The Role
As a Supermarket Assistant, you will help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with — passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment — ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential Skills/Experience You`ll Need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable Skills/Experience You May Have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note
- It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
- We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
- We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to customer service and quality will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for food and drink trends. Being knowledgeable about current trends can set you apart from other candidates and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences. Even if they are not directly related to supermarkets, highlighting your communication skills and ability to work in a team will be beneficial.
✨Tip Number 4
Be ready to talk about your flexibility and willingness to support various roles within the supermarket. Emphasising your adaptability can show that you're a team player who is ready to contribute wherever needed.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: If you have previous experience in customer-facing roles or a strong interest in food and drink trends, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your communication skills and ability to work as part of a team.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your passion for providing excellent customer service. Mention why you want to work for Waitrose and how you can contribute to their mission of building a happier world.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application will make a great first impression.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
Since the role involves working with food, it's essential to express your enthusiasm for food and drink trends during the interview. Share any personal experiences or knowledge you have about food that could resonate with the company's values.
✨Demonstrate Teamwork Skills
As a Supermarket Assistant, you'll be part of a team. Highlight your ability to work collaboratively by sharing examples from previous roles where you successfully supported your colleagues or contributed to a team goal.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Prepare specific examples of how you've dealt with difficult customers or gone the extra mile to ensure customer satisfaction in past roles.
✨Ask About Flexible Working Options
Since the company supports flexible working, don't hesitate to ask about this during your interview. It shows you're interested in maintaining a good work-life balance and are proactive about discussing your needs.
