At a Glance
- Tasks: Serve delicious food and build relationships with customers at our service counters.
- Company: Join the friendly team at Waitrose, known for ethical sourcing and quality.
- Benefits: Competitive pay, flexible hours, and a chance to learn about food trends.
- Other info: Perfect for those looking to grow in a dynamic hospitality environment.
- Why this job: Make a real impact by sharing your passion for food with customers.
- Qualifications: Great communication skills and a love for food are essential.
The predicted salary is between 20000 - 25000 £ per year.
About the role
As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos - passionate Partners serving food lovers - to life. You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime, all the while helping to maximise sales and profit. Due to working time regulations, applicants must be 18 years or over to apply.
Key Responsibilities
- You will take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- You will stay on top of stock levels, ensuring the products our customers love are there when needed.
- You will take great care while working with open food and ensure all due diligence and health & safety protocols are followed, helping to reduce food wastage.
- You will maintain your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).
- You will support the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Experience of working in a catering / hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Hospitality, Supermarket Assistant in Southwick employer: Waitrose & Partners
At Waitrose, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion for food and customer service. Our team members enjoy comprehensive training and growth opportunities, alongside a commitment to ethical sourcing and sustainability, making every day meaningful. Join us in a supportive environment where your enthusiasm can shine, and you can build lasting relationships with customers while contributing to our community.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality, Supermarket Assistant in Southwick
✨Tip Number 1
Get to know the company! Before your interview, dive into Waitrose's values and ethos. Show us that you’re not just another candidate but someone who genuinely cares about ethical sourcing and customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships with customers, think of some examples where you've gone above and beyond for someone. We want to hear how you can bring your enthusiasm to the counter!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable and professional. It shows us that you take pride in your appearance, just like you would at the food counter.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows us that you’re tech-savvy and ready to embrace the digital age of job hunting.
We think you need these skills to ace Hospitality, Supermarket Assistant in Southwick
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Mention any experiences or knowledge you have about ethically sourced ingredients and how you can recommend recipes to customers. We want to see that you're as excited about food as we are!
Highlight Your Customer Service Skills:Since this role is all about building relationships with customers, make sure to showcase your communication skills. Share examples of how you've made a positive impact in previous customer-facing roles. We value enthusiasm and friendliness, so let that personality of yours come through!
Demonstrate Your Attention to Detail:As you'll be responsible for maintaining high standards at the food counter, it's important to highlight your attention to detail. Talk about your experience with hygiene standards and stock management. We need to know you can keep everything looking great and running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role. Plus, it shows us you’re serious about joining the Waitrose team!
How to prepare for a job interview at Waitrose & Partners
✨Know Your Food
Brush up on your knowledge of food sourcing and trends. Be ready to discuss your favourite recipes and how you can recommend them to customers. Showing genuine enthusiasm for food will resonate well with the interviewers.
✨Showcase Your Communication Skills
Prepare to demonstrate your ability to connect with customers and work as part of a team. Think of examples from past experiences where you’ve successfully built relationships or resolved issues, as this will highlight your interpersonal skills.
✨Understand Waitrose's Values
Familiarise yourself with Waitrose's ethos, especially around ethical sourcing and animal welfare. Being able to articulate how these values align with your own will show that you’re a good fit for the brand.
✨Be Ready for Practical Scenarios
Expect questions about handling food safely and maintaining hygiene standards. Prepare to discuss how you would manage stock levels and reduce waste, as this reflects your understanding of the role's responsibilities.
