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For Companies At a Glance
- Tasks: Support delivery drivers, handle queries, and ensure smooth transport operations.
- Company: Join the UK's largest employee-owned business, home to John Lewis and Waitrose.
- Benefits: Enjoy flexible working options and a supportive, inclusive environment.
- Why this job: Be part of a team that values kindness, respect, and innovation while making a real impact.
- Qualifications: Must have a valid UK driving license and experience as a Customer Delivery Driver.
- Other info: Full-time role with shifts between 04:00 and 23:00, including weekends.
The predicted salary is between 36000 - 60000 £ per year.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
The role of a Senior Transport Partner at Coulsdon CFC includes supporting the Customer Delivery Drivers with queries they may have and contributing to the day-to-day running of the Transport Operation. Responsibilities include handling customer queries, liaising with external stakeholders, other Customers, and Drivers. Tasks may involve picking branch orders accurately within productivity targets, loading and unloading vehicles, and general warehouse cleaning. The role also involves administrative work and working throughout the distribution centre, following strict Health and Safety guidelines.
Hours of work – 37.5 hours per week, between 04:00 and 23:00, including weekends.
Contract type – Permanent role
Key Responsibilities
- Partner deployment – Prioritize work and direct Partners to ensure all tasks are completed.
- Support operational plans by acting as a task expert and mentoring other Partners.
- Facilitate effective communication between managers, Partners, Transport teams, and Drivers.
- Seek opportunities to improve operations and customer service, supporting change implementation.
- Lead by example, encouraging teamwork aligned with Partnership principles.
- Provide on-the-job process training to Warehouse Partners and Agency staff.
- Give structured feedback to management and follow up on operational issues.
- Cover in the absence of the First Line Manager.
Essential Skills
- Full valid UK manual driving license with no more than six points, age 18 or over.
- Experience as a Customer Delivery Driver.
- Knowledge of the Highway Code.
- Experience working in a Warehouse environment.
Desirable Skills/Experience
- Additional experience as a Customer Delivery Driver.
Additional Information
Full-time hours between 04:00 and 23:00, including weekends.
The Partnership
We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re committed to building a happier world, innovating, and diversifying. As Partners, we share ownership, contribute to success, and foster an environment of kindness, respect, and inclusion. We believe in embracing differences and creating a space where everyone can thrive and grow.
Important Points
- Roles may require pre-employment vetting, including DBS checks and financial probity checks.
- Apply promptly as vacancies may close early due to high application volume.
- Flexible working options are supported; discuss during your interview.
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Senior Transport Partner employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Transport Partner
✨Tip Number 1
Familiarise yourself with the John Lewis Partnership's values and principles. Understanding their commitment to kindness, respect, and inclusion will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Highlight any experience you have in mentoring or training others. As a Senior Transport Partner, you'll be expected to provide on-the-job training, so showcasing your ability to lead and support colleagues can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operations or customer service in previous roles. This will demonstrate your proactive approach and ability to contribute positively to the transport operation at Coulsdon CFC.
✨Tip Number 4
Make sure you understand the logistics and challenges of working in a warehouse environment. Being able to speak knowledgeably about health and safety guidelines and operational efficiency will show that you're ready to take on the responsibilities of the role.
We think you need these skills to ace Senior Transport Partner
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and essential skills required for the Senior Transport Partner position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience as a Customer Delivery Driver and any relevant warehouse experience. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to support operational plans and mentor others.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have handled customer queries or improved operations in previous roles. Show that you align with the Partnership's values of kindness, respect, and inclusion.
Double-Check Your Application: Before submitting your application, review all documents for accuracy and completeness. Ensure that you meet the essential skills listed, such as holding a valid UK manual driving license, and that your application reflects your suitability for the role.
How to prepare for a job interview at Waitrose & Partners
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Senior Transport Partner. Familiarise yourself with tasks like handling customer queries, liaising with stakeholders, and supporting delivery drivers. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Experience
Be prepared to discuss your previous experience as a Customer Delivery Driver and any relevant warehouse work. Highlight specific examples where you've successfully managed tasks or improved operations, as this will show your capability for the role.
✨Emphasise Teamwork and Leadership
Since the role involves mentoring other Partners and facilitating communication, be ready to share examples of how you've led teams or supported colleagues in the past. This will illustrate your ability to foster a collaborative environment.
✨Prepare Questions
Think of insightful questions to ask about the company culture, operational challenges, or opportunities for growth within the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
