Senior Hygiene and Cleaning Partner

We have an exciting opportunity with a brand new role to join Dishpatch as a Senior Hygiene & Cleaning Partner, reporting into the Operations and Production Manager of Dishpatch. Waitrose & Partners recently acquired Dishpatch, the meal-kit delivery service that provides restaurant-quality home dining made by some of the UK’s leading chefs. The role involves maintaining high standards of cleanliness and hygiene across the site, ensuring compliance with food safety and health and safety requirements.

Salary: £15.24 GBP per hour

Contract type: Permanent

Working pattern: 42.5 hours per week, onsite at Dishpatch HQ

Location: Dishpatch Head Office, North Greenwich

Key Responsibilities:

• To ensure a clean, safe, and compliant site environment, maintain cleaning schedules, supervise and set a standard with the site hygiene team, assist with building management, oversee chemical management, conduct site inspections, and maintain food, health and safety standards while collaborating with management to address operational priorities.
• Maintain high cleanliness and hygiene standards across all areas (warehouses, fulfilment, production zones, and external spaces).
• Include Senior Hygiene & Cleaning Partner in the rota and perform cleaning duties alongside the team.
• Ensure periodic deep cleaning of critical areas is completed as scheduled.
• Conduct regular site inspections to verify cleanliness, safety, and maintenance compliance.
• Identify, report, and coordinate resolution of site defects or maintenance issues promptly.
• Manage the ordering, safe storage, and usage of cleaning chemicals in compliance with company and regulatory guidelines.
• Maintain accurate chemical inventory and replenishment records.
• Lead and supervise the site hygiene and cleaning team; develop and manage team schedules for adequate coverage.
• Uphold strict adherence to food, health and safety protocols across all site services.
• Perform regular audits and checks to ensure compliance with safety standards.
• Provide regular reports on cleanliness, chemical inventory, team performance, and inspection outcomes to management.
• Collaborate with the Operations and Production Manager to align on operational priorities and resolve site issues.

Essential Skills / Experience:

• Proven experience in site services, facilities management, or similar roles.
• Knowledge of cleaning processes, chemical handling, and health and safety regulations.
• Strong leadership, organisational, and time-management skills.
• Effective communication and reporting abilities.
• Food Hygiene and Safety Level 2.

About The Partnership:

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re Partners, driven by our purpose to build a happier world. We continue to innovate, adapt and diversify, delivering value in John Lewis and Waitrose. As Partners we share ownership and responsibility, working together through good and challenging times, treating everyone with kindness and respect. We are committed to creating an environment where everyone can thrive and be themselves.

Important points to note:

• Some roles may require pre-employment vetting which may include DBS checks. If required, you’ll be informed and provided with information about vetting during recruitment.
• Any DBS checks will be carried out by a third-party registered body and financial probity checks may be required for some roles.
• Vacancies may close early if a high volume of applications is received.
• If you require a reasonable adjustment due to a disability, contact us early in the process.
• We offer flexible working where possible, including flexible or compressed hours, job sharing, or shorter hour contracts; discuss with the hiring manager during your interview.